Skip to main content
The Empire Hotel · New York, New York

FAQs & policies

A luxurious hotel lobby with a high ceiling, chandelier, and modern furniture.

Answers to the questions our guests ask most about The Empire Hotel.

How do I reserve a room at The Empire Hotel?

Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.

What are the check-in and check-out times at The Empire Hotel?

At The Empire Hotel, check-in begins at 3:00 PM and check-out is by 12:00 PM.

Is The Empire Hotel pet friendly?

Yes — dogs are welcome at The Empire Hotel; there is a pet fee of $100, there is a 50 lb weight limit and up to 1 pet per room.

Is parking available at The Empire Hotel?

Yes — parking is available at The Empire Hotel.

Does The Empire Hotel have Wi-Fi?

Yes — free Wi-Fi is available at The Empire Hotel.

Is breakfast included, and is there a restaurant at The Empire Hotel?

At The Empire Hotel, there is a restaurant on the property and there is a bar with a happy hour.

What is in the rooms at The Empire Hotel?

Rooms at The Empire Hotel include pool, fitness center, concierge service, elevator, heating and suite junior.

Does The Empire Hotel have a pool or spa?

Yes — The Empire Hotel offers a pool, spa treatments, spa and fitness classes.

Is The Empire Hotel a good fit for families?

Yes — The Empire Hotel is family friendly.

Is The Empire Hotel wheelchair accessible?

Accessible features at The Empire Hotel include wheelchair accessible, grab bars, ADA compliant and braille signage.

Where is The Empire Hotel?

The Empire Hotel is in New York, New York. The Map page shows the exact spot.

What is there to do around The Empire Hotel?

Guests at The Empire Hotel can enjoy beach chairs.

Can I hold a meeting or wedding at The Empire Hotel?

Yes — The Empire Hotel offers business center and meeting room.

What is the cancellation policy at The Empire Hotel?

It depends on the rate you choose: some rates can be cancelled free of charge within the stated window and discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.

What are the hours at The Empire Hotel?

At The Empire Hotel: front desk: open 24 hours; pool hours: 11 am-7 pm daily (summer season); brunch hours (PJ Clarke's): Sat, Sun 10:30 am-4 pm; restaurant hours (Rosa Mexicano Lincoln Center): Mon-Wed 7 am-11 pm; Thu 7 am-midnight; Fri 7-1 am; Sat 7-1 am; Sun 7 am-10 pm; Mon 11:30 am-11 pm; Tue-Fri 11:30 am-midnight; Sat 10:30 am-midnight; Sun 10:30 am-11 pm; Mon-Thu 8 am-11 pm; Fri 8 am-midnight; Sat 9 am-midnight; Sun 9-11 am; Tue-Sat 5-10 pm; bar hours (Empire Rooftop Bar & Lounge): Mon-Fri 4-7 pm; Fri 8:30 pm-midnight; Sat 9 pm-12:30 am; Mon 2 pm-midnight; Tue 2 pm-midnight; Wed 2 pm-1 am; Thu 2 pm-1 am; Fri 2 pm-1 am; Sat 11-1:30 am; Sun 11 am-midnight; fitness center hours: 6 am-10 pm daily; pool season: May-Sep.

What fees should I know about at The Empire Hotel?

The Empire Hotel lists these charges: valet parking fee: $79; valet parking fee: $79 per night (also listed); valet parking fee: $89 (also listed); taxes: 14.75%; deposit: 100%; incidental hold: $150 per stay.

What should I know before I book at The Empire Hotel?

At The Empire Hotel: early check-in offered; late check-out offered; Free Wi-Fi; free cancellation until: 24 hours before arrival (by 3PM EST); late cancellation charge: 1 night; minimum check-in age: 21; Photo ID required at check-in; credit card required; smoking allowed: no; housekeeping: daily.

How far is The Empire Hotel from the airport?

From The Empire Hotel, LaGuardia Airport is about 5.8 miles away.

Is there a grocery store near The Empire Hotel?

Yes — the nearest grocery store is about 340 yards from The Empire Hotel.

Is there public transportation near The Empire Hotel?

Yes — the nearest public transit stop is about 180 ft from The Empire Hotel.

Is The Empire Hotel close to the water?

Yes — The Empire Hotel is within 1.9 miles of the coast.

What time zone is The Empire Hotel in?

The Empire Hotel is on Eastern time — check-in and check-out times on this page are local times.

Can I see photos of The Empire Hotel?

Yes — the Gallery page has 208 photographs of The Empire Hotel, and the Rooms, Dining and Amenities pages show the photos that belong to each.

Can I arrive late at The Empire Hotel?

Yes — the front desk at The Empire Hotel is staffed 24 hours a day.

How will I know my reservation at The Empire Hotel is confirmed?

Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.

Are the rates on this page the best available?

Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.

Policies at a glance

Hours, check-in & check-out
  • Check-in from: 3:00 PM
  • Check-out by: 12:00 PM
  • Front desk: open 24 hours
  • Pool hours: 11 am-7 pm daily (summer season)
  • Brunch hours (PJ Clarke's): Sat, Sun 10:30 am-4 pm
  • Restaurant hours (Rosa Mexicano Lincoln Center): Mon-Wed 7 am-11 pm; Thu 7 am-midnight; Fri 7-1 am; Sat 7-1 am; Sun 7 am-10 pm; Mon 11:30 am-11 pm; Tue-Fri 11:30 am-midnight; Sat 10:30 am-midnight; Sun 10:30 am-11 pm; Mon-Thu 8 am-11 pm; Fri 8 am-midnight; Sat 9 am-midnight; Sun 9-11 am; Tue-Sat 5-10 pm
  • Bar hours (Empire Rooftop Bar & Lounge): Mon-Fri 4-7 pm; Fri 8:30 pm-midnight; Sat 9 pm-12:30 am; Mon 2 pm-midnight; Tue 2 pm-midnight; Wed 2 pm-1 am; Thu 2 pm-1 am; Fri 2 pm-1 am; Sat 11-1:30 am; Sun 11 am-midnight
  • Fitness center hours: 6 am-10 pm daily
  • Pool season: May-Sep
Fees
  • Valet parking fee: $79
  • Valet parking fee: $79 per night (also listed)
  • Valet parking fee: $89 (also listed)
  • Taxes: 14.75%
  • Deposit: 100%
  • Incidental hold: $150 per stay
Policies & good to know
  • Early check-in offered: yes
  • Late check-out offered: yes
  • Free Wi-Fi: yes
  • Free cancellation until: 24 hours before arrival (by 3PM EST)
  • Late cancellation charge: 1 night
  • Minimum check-in age: 21
  • Photo ID required at check-in: yes
  • Credit card required: yes
  • Smoking allowed: no
  • Housekeeping: daily
  • Cancellation Free Window
  • Valet Fee Amount: $75
  • Cancellation Strict
  • Non Refundable
Pets
  • Dogs Welcome
  • Pet Fee
  • Pet Fee Amount: $100

Reserve your stay

Choose your dates and confirm your stay at The Empire Hotel at the best available rate, with no booking fees.

Reserve your stay

Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.

The Empire HotelBest available rate — no booking fees.
Reserve