FAQs & policies

Answers to the questions our guests ask most about The Dunes Hotel.
How do I reserve a room at The Dunes Hotel?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at The Dunes Hotel?
At The Dunes Hotel, check-in begins at 4:00 PM and check-out is by 11:00 AM.
Is The Dunes Hotel pet friendly?
Yes — dogs are welcome at The Dunes Hotel; the pet fee is $45 per night, up to 2 pets per room and there is a dog park close by.
Is parking available at The Dunes Hotel?
Yes — The Dunes Hotel offers free parking for guests, including accessible parking spaces.
Does The Dunes Hotel have Wi-Fi?
Yes — free Wi-Fi is available at The Dunes Hotel.
Is breakfast included, and is there a restaurant at The Dunes Hotel?
At The Dunes Hotel, breakfast is included with your stay, there is a restaurant on the property and there is a bar.
What is in the rooms at The Dunes Hotel?
Rooms at The Dunes Hotel include pool, elevator, heating, hot tub jacuzzi, pool heated and sofa beds.
Does The Dunes Hotel have a pool or spa?
Yes — The Dunes Hotel offers a pool, spa and spa cold plunge.
Is The Dunes Hotel a good fit for families?
Yes — The Dunes Hotel is family friendly, with game room.
Is The Dunes Hotel wheelchair accessible?
Accessible features at The Dunes Hotel include wheelchair accessible, braille signage, service animals allowed and ADA compliant. If this is essential to your stay, please confirm it with us before you reserve.
Where is The Dunes Hotel?
The Dunes Hotel is in Palm Springs, California. The Map page shows the exact spot.
What is there to do around The Dunes Hotel?
Guests at The Dunes Hotel can enjoy beach chairs and hiking.
Can I hold a meeting or wedding at The Dunes Hotel?
Yes — The Dunes Hotel offers meeting room and business center.
What is the cancellation policy at The Dunes Hotel?
It depends on the rate you choose: some rates can be cancelled free of charge within the stated window. The exact terms for your dates are shown before you confirm.
What are the hours at The Dunes Hotel?
At The Dunes Hotel: pool hours: 7 am-10 pm daily.
What fees should I know about at The Dunes Hotel?
The Dunes Hotel lists these charges: incidental hold: $100 per stay.
What should I know before I book at The Dunes Hotel?
At The Dunes Hotel: free parking; Free Wi-Fi; adults-only property; smoking allowed: no; housekeeping: daily.
How far is The Dunes Hotel from the airport?
From The Dunes Hotel, Palm Springs International Airport is about 2.3 miles away.
Is there a grocery store near The Dunes Hotel?
Yes — the nearest grocery store is about 150 yards from The Dunes Hotel.
Is there public transportation near The Dunes Hotel?
Yes — the nearest public transit stop is about 240 yards from The Dunes Hotel.
What time zone is The Dunes Hotel in?
The Dunes Hotel is on Pacific time — check-in and check-out times on this page are local times.
Can I see photos of The Dunes Hotel?
Yes — the Gallery page has 80 photographs of The Dunes Hotel, and the Rooms, Dining and Amenities pages show the photos that belong to each.
Can I arrive late at The Dunes Hotel?
Yes — the front desk at The Dunes Hotel is staffed 24 hours a day.
How will I know my reservation at The Dunes Hotel is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 4:00 PM
- Check-out by: 11:00 AM
- Pool hours: 7 am-10 pm daily
Fees
- Incidental hold: $100 per stay
Policies & good to know
- Free parking: yes
- Free Wi-Fi: yes
- Adults-only property: yes
- Smoking allowed: no
- Housekeeping: daily
- Cancellation Free Window
- Breakfast Included
Pets
- Dogs Welcome
- Pet Dog Park
- Dog Friendly
- Pet Fee (per night): $45
- Pet Free Of Charge
Reserve your stay
Choose your dates and confirm your stay at The Dunes Hotel at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.