FAQs & policies

Answers to the questions our guests ask most about The Congress Plaza Hotel & Convention Center.
How do I reserve a room at The Congress Plaza Hotel & Convention Center?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at The Congress Plaza Hotel & Convention Center?
At The Congress Plaza Hotel & Convention Center, check-in begins at 3:00 PM and check-out is by 12:00 PM.
Is parking available at The Congress Plaza Hotel & Convention Center?
Yes — parking is available at The Congress Plaza Hotel & Convention Center for $62 per night.
Does The Congress Plaza Hotel & Convention Center have Wi-Fi?
Yes — free Wi-Fi is available at The Congress Plaza Hotel & Convention Center.
Is breakfast included, and is there a restaurant at The Congress Plaza Hotel & Convention Center?
At The Congress Plaza Hotel & Convention Center, a breakfast_type_continental breakfast is included with your stay, there is a restaurant on the property and there is a bar.
What is in the rooms at The Congress Plaza Hotel & Convention Center?
Rooms at The Congress Plaza Hotel & Convention Center include luxury hotel, concierge service, free Wi-Fi, air conditioning, elevator and ground floor.
Is The Congress Plaza Hotel & Convention Center wheelchair accessible?
Accessible features at The Congress Plaza Hotel & Convention Center include wheelchair accessible, grab bars and step free shower. If this is essential to your stay, please confirm it with us before you reserve.
Where is The Congress Plaza Hotel & Convention Center?
The Congress Plaza Hotel & Convention Center is in Chicago, Illinois. The Map page shows the exact spot.
What is there to do around The Congress Plaza Hotel & Convention Center?
Guests at The Congress Plaza Hotel & Convention Center can enjoy tennis.
Can I hold a meeting or wedding at The Congress Plaza Hotel & Convention Center?
Yes — The Congress Plaza Hotel & Convention Center offers meeting ballroom, meeting room and business center.
Is The Congress Plaza Hotel & Convention Center smoke-free?
Yes — The Congress Plaza Hotel & Convention Center is a smoke-free property.
What are the hours at The Congress Plaza Hotel & Convention Center?
At The Congress Plaza Hotel & Convention Center: front desk: open 24 hours; restaurant hours (Gazebo Restaurant): 6:30-10 am daily; Mon-Thu, Sun 4-10:30 pm; Fri, Sat 2-10:30 pm; 11:30 am-10:30 pm daily; bar hours (Congress Lounge): Mon-Thu 4 pm-midnight; housekeeping hours: 9 am-8 pm daily.
What fees should I know about at The Congress Plaza Hotel & Convention Center?
The Congress Plaza Hotel & Convention Center lists these charges: early check-in fee: $49; late check-out fee: $59; parking fee: $62 per night; breakfast price: $16 per person; breakfast price: $12 per person; extra person fee: $30 per person; rollaway bed fee: $20 per night; deposit: $25 per night.
What should I know before I book at The Congress Plaza Hotel & Convention Center?
At The Congress Plaza Hotel & Convention Center: Free Wi-Fi; breakfast included; Photo ID required at check-in; credit card required; cash accepted; debit cards accepted; smoking allowed: no; housekeeping: daily.
How far is The Congress Plaza Hotel & Convention Center from the airport?
From The Congress Plaza Hotel & Convention Center, Chicago Midway International Airport is about 9 miles away.
Is there a grocery store near The Congress Plaza Hotel & Convention Center?
Yes — the nearest grocery store is about 0.3 miles from The Congress Plaza Hotel & Convention Center.
Is there public transportation near The Congress Plaza Hotel & Convention Center?
Yes — the nearest public transit stop is about 190 ft from The Congress Plaza Hotel & Convention Center.
Can I see photos of The Congress Plaza Hotel & Convention Center?
Yes — the Gallery page has 200 photographs of The Congress Plaza Hotel & Convention Center, and the Rooms, Dining and Amenities pages show the photos that belong to each.
Can I arrive late at The Congress Plaza Hotel & Convention Center?
Yes — the front desk at The Congress Plaza Hotel & Convention Center is staffed 24 hours a day.
How will I know my reservation at The Congress Plaza Hotel & Convention Center is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 3:00 PM
- Check-out by: 12:00 PM
- Front desk: open 24 hours
- Restaurant hours (Gazebo Restaurant): 6:30-10 am daily; Mon-Thu, Sun 4-10:30 pm; Fri, Sat 2-10:30 pm; 11:30 am-10:30 pm daily
- Bar hours (Congress Lounge): Mon-Thu 4 pm-midnight
- Housekeeping hours: 9 am-8 pm daily
Fees
- Early check-in fee: $49
- Late check-out fee: $59
- Parking fee: $62 per night
- Breakfast price: $16 per person
- Breakfast price: $12 per person
- Extra person fee: $30 per person
- Rollaway bed fee: $20 per night
- Deposit: $25 per night
Policies & good to know
- Free Wi-Fi: yes
- Breakfast included: yes
- Photo ID required at check-in: yes
- Credit card required: yes
- Cash accepted: yes
- Debit cards accepted: yes
- Smoking allowed: no
- Housekeeping: daily
Reserve your stay
Choose your dates and confirm your stay at The Congress Plaza Hotel & Convention Center at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.