FAQs & policies

Answers to the questions our guests ask most about The Colonnade Hotel.
How do I reserve a room at The Colonnade Hotel?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at The Colonnade Hotel?
At The Colonnade Hotel, check-in begins at 4:00 PM and check-out is by 11:00 AM.
Is The Colonnade Hotel pet friendly?
Yes — dogs are welcome at The Colonnade Hotel; there is no pet fee, there is a 75 lb weight limit, up to 2 pets per room and pet beds and amenities are provided.
Is parking available at The Colonnade Hotel?
Yes — The Colonnade Hotel offers free parking for guests, including accessible parking spaces.
Does The Colonnade Hotel have Wi-Fi?
Yes — free Wi-Fi is available in the rooms and public areas at The Colonnade Hotel.
Is breakfast included, and is there a restaurant at The Colonnade Hotel?
At The Colonnade Hotel, a breakfast_type_continental breakfast is included with your stay, there is a restaurant on the property and there is a bar.
What is in the rooms at The Colonnade Hotel?
Rooms at The Colonnade Hotel include pool, pool cabanas, pool outdoor, service, pool rooftop and concierge service.
Does The Colonnade Hotel have a pool or spa?
Yes — The Colonnade Hotel offers a pool.
Is The Colonnade Hotel wheelchair accessible?
Accessible features at The Colonnade Hotel include wheelchair accessible, service animals allowed, grab bars, ADA compliant and step free shower. If this is essential to your stay, please confirm it with us before you reserve.
Where is The Colonnade Hotel?
The Colonnade Hotel is in Boston, Massachusetts. The Map page shows the exact spot.
What is there to do around The Colonnade Hotel?
Guests at The Colonnade Hotel can enjoy beach chairs.
Can I hold a meeting or wedding at The Colonnade Hotel?
Yes — The Colonnade Hotel offers business center, meeting room, meeting ballroom and business center 24hr.
What is the cancellation policy at The Colonnade Hotel?
It depends on the rate you choose: discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.
Is The Colonnade Hotel smoke-free?
Yes — The Colonnade Hotel is a smoke-free property.
What are the hours at The Colonnade Hotel?
At The Colonnade Hotel: late check-out until: 2:00 PM (booking direct); pool hours: Mon-Thu 8 am-10 pm; room service hours: Tue-Sat 5-10 pm; Mon-Fri 7-10:30 am; Sat, Sun 8 am-noon.
What fees should I know about at The Colonnade Hotel?
The Colonnade Hotel lists these charges: resort / amenity fee: $30 per night; parking fee: $70 per night; smoking fine: $500.
What should I know before I book at The Colonnade Hotel?
At The Colonnade Hotel: early check-in offered; late check-out offered; free parking; Free Wi-Fi; breakfast included; free cancellation until: 24 hours before arrival; late cancellation charge: 1 night; Photo ID required at check-in; credit card required; smoking allowed: no; elevator; housekeeping: daily.
How far is The Colonnade Hotel from the airport?
From The Colonnade Hotel, Boston Logan International Airport is about 3.9 miles away.
Is The Colonnade Hotel close to the water?
Yes — The Colonnade Hotel is within 1.9 miles of the coast.
What time zone is The Colonnade Hotel in?
The Colonnade Hotel is on Eastern time — check-in and check-out times on this page are local times.
Can I see photos of The Colonnade Hotel?
Yes — the Gallery page has 122 photographs of The Colonnade Hotel, and the Rooms, Dining and Amenities pages show the photos that belong to each.
How will I know my reservation at The Colonnade Hotel is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 4:00 PM
- Check-out by: 11:00 AM
- Late check-out until: 2:00 PM (booking direct)
- Pool hours: Mon-Thu 8 am-10 pm
- Room service hours: Tue-Sat 5-10 pm; Mon-Fri 7-10:30 am; Sat, Sun 8 am-noon
Fees
- Resort / amenity fee: $30 per night
- Parking fee: $70 per night
- Smoking fine: $500
Policies & good to know
- Early check-in offered: yes
- Late check-out offered: yes
- Free parking: yes
- Free Wi-Fi: yes
- Breakfast included: yes
- Free cancellation until: 24 hours before arrival
- Late cancellation charge: 1 night
- Photo ID required at check-in: yes
- Credit card required: yes
- Smoking allowed: no
- Elevator: yes
- Housekeeping: daily
- Cancellation Strict
- Non Refundable
Pets
- Dogs Welcome
- Dog Friendly
- Pet Amenities Provided
- Pet Free Of Charge
- Pet Bed Provided
Reserve your stay
Choose your dates and confirm your stay at The Colonnade Hotel at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.