FAQs & policies
Answers to the questions our guests ask most about The Cole.
How do I reserve a room at The Cole?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at The Cole?
At The Cole, check-in begins at 4:00 PM and check-out is by 11:00 AM.
Is parking available at The Cole?
Yes — parking is available at The Cole for $15 per night, including accessible spaces.
Does The Cole have Wi-Fi?
Yes — free Wi-Fi is available in the rooms and public areas at The Cole.
Is breakfast included, and is there a restaurant at The Cole?
At The Cole, there is a restaurant on the property and there is a bar.
What is in the rooms at The Cole?
Rooms at The Cole include pool, air conditioning, with balcony, king beds, free Wi-Fi and Wi-Fi in public areas.
Does The Cole have a pool or spa?
Yes — The Cole offers a pool.
Is The Cole a good fit for families?
The Cole is an adults-only property.
Is The Cole wheelchair accessible?
Accessible features at The Cole include service animals allowed, ADA compliant, wheelchair accessible, grab bars and step free shower. If this is essential to your stay, please confirm it with us before you reserve.
Where is The Cole?
The Cole is in Palm Springs, California. The Map page shows the exact spot.
What is there to do around The Cole?
Guests at The Cole can enjoy beach towels provided.
What is the cancellation policy at The Cole?
It depends on the rate you choose: discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.
What fees should I know about at The Cole?
The Cole lists these charges: parking fee: $15 per night.
What should I know before I book at The Cole?
At The Cole: Free Wi-Fi; free cancellation until: 30 days before arrival (longer stays that are paid monthly); minimum check-in age: 21; credit card required; cash accepted; adults-only property.
How far is The Cole from the airport?
From The Cole, Palm Springs International Airport is about 2.9 miles away.
Is there a grocery store near The Cole?
Yes — the nearest grocery store is about 170 yards from The Cole.
Is there public transportation near The Cole?
Yes — the nearest public transit stop is about 280 ft from The Cole.
What time zone is The Cole in?
The Cole is on Pacific time — check-in and check-out times on this page are local times.
Can I see photos of The Cole?
Yes — the Gallery page has 42 photographs of The Cole, and the Rooms, Dining and Amenities pages show the photos that belong to each.
How will I know my reservation at The Cole is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 4:00 PM
- Check-out by: 11:00 AM
Fees
- Parking fee: $15 per night
Policies & good to know
- Free Wi-Fi: yes
- Free cancellation until: 30 days before arrival (longer stays that are paid monthly)
- Minimum check-in age: 21
- Credit card required: yes
- Cash accepted: yes
- Adults-only property: yes
- Cancellation Strict
- Non Refundable
Reserve your stay
Choose your dates and confirm your stay at The Cole at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.