FAQs & policies

Answers to the questions our guests ask most about The Cliffs.
How do I reserve a room at The Cliffs?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at The Cliffs?
At The Cliffs, check-in begins at 4:00 PM and check-out is by 11:00 AM.
Is The Cliffs pet friendly?
Yes — dogs are welcome at The Cliffs; the pet fee is $100 per pet per night.
Is parking available at The Cliffs?
Yes — parking is available at The Cliffs.
Does The Cliffs have Wi-Fi?
Yes — free Wi-Fi is available at The Cliffs.
Is breakfast included, and is there a restaurant at The Cliffs?
At The Cliffs, there is a restaurant on the property and there is a bar.
What is in the rooms at The Cliffs?
Rooms at The Cliffs include pool, fitness center, concierge service, hot tub, free Wi-Fi and air conditioning.
Does The Cliffs have a pool or spa?
Yes — The Cliffs offers a pool, spa, spa treatments and spa steam room.
Is The Cliffs a good fit for families?
Yes — The Cliffs is family friendly, with babysitting service.
Is The Cliffs wheelchair accessible?
Accessible features at The Cliffs include step free shower, grab bars and service animals allowed.
Where is The Cliffs?
The Cliffs is in Sedona, Arizona. The Map page shows the exact spot.
What is there to do around The Cliffs?
Guests at The Cliffs can enjoy beach chairs and art gallery.
Can I hold a meeting or wedding at The Cliffs?
Yes — The Cliffs offers business center, meeting ballroom, meeting room and meeting av equipment.
What is the cancellation policy at The Cliffs?
It depends on the rate you choose: some rates can be cancelled free of charge within the stated window and discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.
What are the hours at The Cliffs?
At The Cliffs: bar hours (Duck Pond Cliffside Bar): 10 am-6 pm daily; 11 am-9 pm daily; fitness center hours: open 24 hours; housekeeping hours: 9 am-5 pm daily.
What fees should I know about at The Cliffs?
The Cliffs lists these charges: resort / amenity fee: 10%; valet parking fee: $35 per night; eV charging fee: $10 per night; service charge: 20%.
What should I know before I book at The Cliffs?
At The Cliffs: Free Wi-Fi; free cancellation until: 24 hours before arrival; adults-only property; housekeeping: daily.
How far is The Cliffs from the airport?
From The Cliffs, Flagstaff Pulliam Airport is about 19 miles away and the nearest major airport, Phoenix Sky Harbor International Airport, is about 100 miles away.
Is there a grocery store near The Cliffs?
Yes — the nearest grocery store is about 140 yards from The Cliffs.
Is there public transportation near The Cliffs?
Yes — the nearest public transit stop is about 290 ft from The Cliffs.
What time zone is The Cliffs in?
The Cliffs is on Mountain (Arizona does not observe daylight saving) time — check-in and check-out times on this page are local times.
Can I see photos of The Cliffs?
Yes — the Gallery page has 217 photographs of The Cliffs, and the Rooms, Dining and Amenities pages show the photos that belong to each.
Can I arrive late at The Cliffs?
Yes — the front desk at The Cliffs is staffed 24 hours a day.
How will I know my reservation at The Cliffs is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 4:00 PM
- Check-out by: 11:00 AM
- Bar hours (Duck Pond Cliffside Bar): 10 am-6 pm daily; 11 am-9 pm daily
- Fitness center hours: open 24 hours
- Housekeeping hours: 9 am-5 pm daily
Fees
- Resort / amenity fee: 10%
- Valet parking fee: $35 per night
- EV charging fee: $10 per night
- Service charge: 20%
Policies & good to know
- Free Wi-Fi: yes
- Free cancellation until: 24 hours before arrival
- Adults-only property: yes
- Housekeeping: daily
- Cancellation Strict
- Cancellation 24H
- Non Refundable
Pets
- Dogs Welcome
- Dog Friendly
- Pet Fee (per night): $100
- Pet Fee Per Pet
Reserve your stay
Choose your dates and confirm your stay at The Cliffs at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.