FAQs & policies

Answers to the questions our guests ask most about The Chloe.
How do I reserve a room at The Chloe?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at The Chloe?
At The Chloe, check-in begins at 3:00 PM and check-out is by 12:00 PM.
Is The Chloe pet friendly?
Yes — dogs are welcome at The Chloe; the pet fee is $50 per night and up to 1 pet per room.
Is parking available at The Chloe?
Yes — The Chloe offers free parking for guests, including accessible parking spaces.
Does The Chloe have Wi-Fi?
Yes — free Wi-Fi is available at The Chloe.
Is breakfast included, and is there a restaurant at The Chloe?
At The Chloe, breakfast is included with your stay, there is a restaurant on the property and there is a bar with a happy hour.
What is in the rooms at The Chloe?
Rooms at The Chloe include pool, elevator, free Wi-Fi, twin beds, double beds and sofa beds.
Does The Chloe have a pool or spa?
Yes — The Chloe offers a pool and spa.
Is The Chloe wheelchair accessible?
Accessible features at The Chloe include wheelchair accessible and ADA compliant. If this is essential to your stay, please confirm it with us before you reserve.
Where is The Chloe?
The Chloe is in New Orleans, Louisiana. The Map page shows the exact spot.
What is there to do around The Chloe?
Guests at The Chloe can enjoy tennis.
Can I hold a meeting or wedding at The Chloe?
Yes — The Chloe offers business center, meeting room, meeting ballroom and event wedding venue.
What is the cancellation policy at The Chloe?
It depends on the rate you choose: some rates can be cancelled free of charge within the stated window and discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.
What are the hours at The Chloe?
At The Chloe: front desk: Mon-Thu 11 am-10 pm; pool hours: open 24 hours; 11 am-8 pm daily; brunch hours: Sat, Sun 10 am-2:30 pm; Sat, Sun 10 am-3 pm; restaurant hours: Mon-Thu 11 am-10 pm; Fri, Sat 11 am-11 pm; Sun 11 am-9 pm; Fri 11 am-11 pm; Sat 10 am-11 pm; Sun 10 am-9 pm; bar hours (bar): Mon-Thu 2-5 pm; 11 am-8 pm daily; happy hour (pool bar): 2-5 pm daily; room service hours: 11 am-9 pm daily; quiet hours: 9 pm-9 am daily; pool season: Apr 1-Oct 31.
What should I know before I book at The Chloe?
At The Chloe: free parking; Free Wi-Fi; breakfast included; minimum check-in age: 21; adults-only pool; smoking allowed: no; elevator; rooms reached by stairs only: no; housekeeping: daily.
How far is The Chloe from the airport?
From The Chloe, Louis Armstrong New Orleans International Airport is about 11 miles away.
What time zone is The Chloe in?
The Chloe is on Central time — check-in and check-out times on this page are local times.
Can I see photos of The Chloe?
Yes — the Gallery page has 128 photographs of The Chloe, and the Rooms, Dining and Amenities pages show the photos that belong to each.
How will I know my reservation at The Chloe is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 3:00 PM
- Check-out by: 12:00 PM
- Front desk: Mon-Thu 11 am-10 pm
- Pool hours: open 24 hours; 11 am-8 pm daily
- Brunch hours: Sat, Sun 10 am-2:30 pm; Sat, Sun 10 am-3 pm
- Restaurant hours: Mon-Thu 11 am-10 pm; Fri, Sat 11 am-11 pm; Sun 11 am-9 pm; Fri 11 am-11 pm; Sat 10 am-11 pm; Sun 10 am-9 pm
- Bar hours (bar): Mon-Thu 2-5 pm; 11 am-8 pm daily
- Happy hour (pool bar): 2-5 pm daily
- Room service hours: 11 am-9 pm daily
- Quiet hours: 9 pm-9 am daily
- Pool season: Apr 1-Oct 31
Policies & good to know
- Free parking: yes
- Free Wi-Fi: yes
- Breakfast included: yes
- Minimum check-in age: 21
- Adults-only pool: yes
- Smoking allowed: no
- Elevator: yes
- Rooms reached by stairs only: no
- Housekeeping: daily
- Cancellation Free Window
- Quiet Hours
- Cancellation Strict
- Non Refundable
Pets
- Dogs Welcome
- Pet Fee (per night): $50
Reserve your stay
Choose your dates and confirm your stay at The Chloe at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.