FAQs & policies
Answers to the questions our guests ask most about The Cactai.
How do I reserve a room at The Cactai?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at The Cactai?
At The Cactai, check-in begins at 3:00 PM and check-out is by 11:00 AM.
Is The Cactai pet friendly?
Yes — dogs are welcome at The Cactai; there is a one-time pet fee of $50 per stay and there is a dog park close by.
Is parking available at The Cactai?
Yes — The Cactai offers free parking for guests, including accessible parking spaces.
Does The Cactai have Wi-Fi?
Yes — free Wi-Fi is available in the rooms and public areas at The Cactai.
Is breakfast included, and is there a restaurant at The Cactai?
At The Cactai, there is a bar.
What is in the rooms at The Cactai?
Rooms at The Cactai include pool, concierge service, free Wi-Fi, hot tub, air conditioning and sofa beds.
Does The Cactai have a pool or spa?
Yes — The Cactai offers a pool.
Is The Cactai a good fit for families?
The Cactai is an adults-only property.
Is The Cactai wheelchair accessible?
Accessible features at The Cactai include service animals allowed.
Where is The Cactai?
The Cactai is in Palm Springs, California. The Map page shows the exact spot.
What is the cancellation policy at The Cactai?
It depends on the rate you choose: some rates can be cancelled free of charge within the stated window and discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.
Is The Cactai smoke-free?
Yes — The Cactai is a smoke-free property.
What are the hours at The Cactai?
At The Cactai: pool season: Jan-Dec.
What fees should I know about at The Cactai?
The Cactai lists these charges: smoking fine: $250.
What should I know before I book at The Cactai?
At The Cactai: early check-in offered; late check-out offered; free parking; Free Wi-Fi; free cancellation until: 24 hours before arrival; minimum check-in age: 21; adults-only property; smoking allowed: no.
How far is The Cactai from the airport?
From The Cactai, Palm Springs International Airport is about 2.3 miles away.
Is there a grocery store near The Cactai?
Yes — the nearest grocery store is about 400 yards from The Cactai.
Is there public transportation near The Cactai?
Yes — the nearest public transit stop is about 300 ft from The Cactai.
What time zone is The Cactai in?
The Cactai is on Pacific time — check-in and check-out times on this page are local times.
Can I see photos of The Cactai?
Yes — the Gallery page has 6 photographs of The Cactai, and the Rooms, Dining and Amenities pages show the photos that belong to each.
How will I know my reservation at The Cactai is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 3:00 PM
- Check-out by: 11:00 AM
- Pool season: Jan-Dec
Fees
- Smoking fine: $250
Policies & good to know
- Early check-in offered: yes
- Late check-out offered: yes
- Free parking: yes
- Free Wi-Fi: yes
- Free cancellation until: 24 hours before arrival
- Minimum check-in age: 21
- Adults-only property: yes
- Smoking allowed: no
- Cancellation Free Window
- Pay At Property
- Cancellation Strict
- Non Refundable
Pets
- Dogs Welcome
- Pet Dog Park
- Dog Friendly
- Pet Fee One Time: $50
Reserve your stay
Choose your dates and confirm your stay at The Cactai at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.