FAQs & policies
Answers to the questions our guests ask most about The Ashley.
How do I reserve a room at The Ashley?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at The Ashley?
At The Ashley, check-in begins at 3:00 PM and check-out is by 11:00 AM.
Is The Ashley pet friendly?
Yes — dogs are welcome at The Ashley; there is no pet fee.
Is parking available at The Ashley?
Yes — The Ashley offers free parking for guests.
Does The Ashley have Wi-Fi?
Yes — free Wi-Fi is available in the rooms and public areas at The Ashley.
Is breakfast included, and is there a restaurant at The Ashley?
At The Ashley, a breakfast_type_continental breakfast is included with your stay and there is a bar.
What is in the rooms at The Ashley?
Rooms at The Ashley include concierge service, heating, pool outdoor, service, air conditioning and two queens.
Is The Ashley wheelchair accessible?
Accessible features at The Ashley include service animals allowed and grab bars.
Where is The Ashley?
The Ashley is in Charleston, South Carolina. The Map page shows the exact spot.
What is there to do around The Ashley?
Guests at The Ashley can enjoy beach towels provided.
Can I hold a meeting or wedding at The Ashley?
Yes — The Ashley offers business center.
What is the cancellation policy at The Ashley?
It depends on the rate you choose: some rates can be cancelled free of charge within the stated window and a card or deposit may be required to hold the reservation. The exact terms for your dates are shown before you confirm.
What are the hours at The Ashley?
At The Ashley: front desk: Thu-Sat 2-8 pm; Mon, Sun 2-6 pm; 8 am-10 pm daily; breakfast hours: 7-10 am daily.
What fees should I know about at The Ashley?
The Ashley lists these charges: early check-in fee: $0.
What should I know before I book at The Ashley?
At The Ashley: early check-in offered; late check-out offered; free parking; Free Wi-Fi; breakfast included; free cancellation until: 14 days before arrival; late cancellation charge: 1 night; smoking allowed: no; elevator: no; rooms reached by stairs only; accessible rooms: no; housekeeping: daily.
How far is The Ashley from the airport?
From The Ashley, Charleston International Airport is about 9.2 miles away.
Is there a grocery store near The Ashley?
Yes — the nearest grocery store is about 310 yards from The Ashley.
Is there public transportation near The Ashley?
Yes — the nearest public transit stop is about 160 ft from The Ashley.
Is The Ashley close to the water?
Yes — The Ashley is within 1.9 miles of the coast.
What time zone is The Ashley in?
The Ashley is on Eastern time — check-in and check-out times on this page are local times.
Can I see photos of The Ashley?
Yes — the Gallery page has 42 photographs of The Ashley, and the Rooms, Dining and Amenities pages show the photos that belong to each.
How will I know my reservation at The Ashley is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 3:00 PM
- Check-out by: 11:00 AM
- Front desk: Thu-Sat 2-8 pm; Mon, Sun 2-6 pm; 8 am-10 pm daily
- Breakfast hours: 7-10 am daily
Fees
- Early check-in fee: $0
Policies & good to know
- Early check-in offered: yes
- Late check-out offered: yes
- Free parking: yes
- Free Wi-Fi: yes
- Breakfast included: yes
- Free cancellation until: 14 days before arrival
- Late cancellation charge: 1 night
- Smoking allowed: no
- Elevator: no
- Rooms reached by stairs only: yes
- Accessible rooms: no
- Housekeeping: daily
- Breakfast Included
- Cancellation 14 Day
- Pay Now
Pets
- Dogs Welcome
- Pet Free Of Charge
Reserve your stay
Choose your dates and confirm your stay at The Ashley at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.