FAQs & policies

Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.

At Swissotel Chicago, check-in begins at 3:00 PM and check-out is by 11:00 AM. Baggage storage is available if you arrive early or leave late.

Yes — dogs are welcome at Swissotel Chicago; the pet fee is $50 per night, a $250 refundable pet deposit is required, there is a 25 lb weight limit and up to 1 pet per room.

Yes — parking is available at Swissotel Chicago for $65 per night, including accessible spaces.

Yes — free Wi-Fi is available in the rooms and public areas at Swissotel Chicago.

At Swissotel Chicago, a breakfast_type_continental breakfast is included with your stay, there is a restaurant on the property and there is a bar.

Rooms at Swissotel Chicago include service, concierge service, pool, fitness center, elevator and heating.

Yes — Swissotel Chicago offers a pool, spa treatments, fitness classes, spa and spa steam room.

Yes — Swissotel Chicago is family friendly, with babysitting service.

Accessible features at Swissotel Chicago include wheelchair accessible, service animals allowed, grab bars and step free shower. If this is essential to your stay, please confirm it with us before you reserve.

Swissotel Chicago is in Chicago, Illinois. The Map page shows the exact spot.

Yes — Swissotel Chicago offers business center, meeting room, meeting av equipment and meeting ballroom.

It depends on the rate you choose: some rates can be cancelled free of charge within the stated window and discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.

Yes — Swissotel Chicago is a smoke-free property.

At Swissotel Chicago: pool hours: 6 am-11 pm daily; breakfast hours: Mon-Fri 6-10:30 am (weekdays); lunch hours (CLOVE): Mon-Fri noon-2:30 pm; dinner hours (CLOVE): Mon-Sat 6-10 pm; Tue-Sat 5-10:45 pm; Sun 1-10:45 pm; restaurant hours (skai): noon-2:15 pm daily; 2:30-3:30 pm daily; 9:30 pm-midnight daily; Mon-Fri 11:30 am-3 pm; Mon-Thu, Sun 5:30-9 pm; 12:30-3:30 pm daily; Sat, Sun 1 pm-1 am; fitness center hours: 6 am-11 pm daily; open 24 hours; spa hours: 6 am-11 pm daily; 9 am-9 pm daily; 8 am-8 pm daily; carpark: open 24 hours.

Swissotel Chicago lists these charges: parking fee: $65 per night; valet parking fee: $100 per night; rollaway bed fee: $10000 per night; service charge: 5%.

At Swissotel Chicago: early check-in offered; Free Wi-Fi; breakfast included; late cancellation charge: 1 night; Photo ID required at check-in; credit card required; children stay free: 11 and under; smoking allowed: no; housekeeping: daily.

From Swissotel Chicago, Chicago Midway International Airport is about 9.8 miles away.

Yes — the nearest grocery store is about 250 yards from Swissotel Chicago.

Yes — the nearest public transit stop is about 120 yards from Swissotel Chicago.

Yes — Swissotel Chicago is within 1.9 miles of the coast.

Yes — the Gallery page has 443 photographs of Swissotel Chicago, and the Rooms, Dining and Amenities pages show the photos that belong to each.

Yes — the front desk at Swissotel Chicago is staffed 24 hours a day.

Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.

Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.