FAQs & policies
Answers to the questions our guests ask most about Surrey Resort.
How do I reserve a room at Surrey Resort?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at Surrey Resort?
At Surrey Resort, check-in begins at 12:00 PM and check-out is by 11:00 AM.
Is Surrey Resort pet friendly?
Yes — dogs are welcome at Surrey Resort.
Is parking available at Surrey Resort?
Yes — Surrey Resort offers free parking for guests.
Does Surrey Resort have Wi-Fi?
Yes — free Wi-Fi is available in the rooms and public areas at Surrey Resort.
Is breakfast included, and is there a restaurant at Surrey Resort?
At Surrey Resort, there is a bar.
What is in the rooms at Surrey Resort?
Rooms at Surrey Resort include fitness center, king beds, queen beds, pool, hot tub and pool cabanas.
Does Surrey Resort have a pool or spa?
Yes — Surrey Resort offers a pool, spa and wellness program.
Is Surrey Resort a good fit for families?
Yes — Surrey Resort is family friendly, with game room.
Is Surrey Resort wheelchair accessible?
Accessible features at Surrey Resort include wheelchair accessible. If this is essential to your stay, please confirm it with us before you reserve.
Where is Surrey Resort?
Surrey Resort is in Guerneville, California. The Map page shows the exact spot.
What is there to do around Surrey Resort?
Guests at Surrey Resort can enjoy horseback riding.
Can I hold a meeting or wedding at Surrey Resort?
Yes — Surrey Resort offers meeting room, event wedding venue, event space and wedding ceremony.
What are the hours at Surrey Resort?
At Surrey Resort: pool season: May-Oct; hot tub season: Jan-Dec; restaurant season (Café & Bar): Jun-Oct.
What should I know before I book at Surrey Resort?
At Surrey Resort: early check-in offered; free parking; Free Wi-Fi; smoking allowed: no.
How far is Surrey Resort from the airport?
From Surrey Resort, Charles M. Schulz Sonoma County Airport is about 10 miles away and the nearest major airport, Oakland San Francisco Bay Airport, is about 69 miles away.
Is there a grocery store near Surrey Resort?
Yes — the nearest grocery store is about 330 yards from Surrey Resort.
Is there public transportation near Surrey Resort?
Yes — the nearest public transit stop is about 130 yards from Surrey Resort.
Is Surrey Resort close to the water?
Yes — Surrey Resort is within 1.9 miles of the coast.
What time zone is Surrey Resort in?
Surrey Resort is on Pacific time — check-in and check-out times on this page are local times.
Can I see photos of Surrey Resort?
Yes — the Gallery page has 180 photographs of Surrey Resort, and the Rooms, Dining and Amenities pages show the photos that belong to each.
How will I know my reservation at Surrey Resort is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 12:00 PM
- Check-out by: 11:00 AM
- Pool season: May-Oct
- Hot tub season: Jan-Dec
- Restaurant season (Café & Bar): Jun-Oct
Policies & good to know
- Early check-in offered: yes
- Free parking: yes
- Free Wi-Fi: yes
- Smoking allowed: no
Pets
- Dogs Welcome
- Dog Friendly
Reserve your stay
Choose your dates and confirm your stay at Surrey Resort at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.