FAQs & policies

Answers to the questions our guests ask most about Surfjack Hotel & Swim Club.
How do I reserve a room at Surfjack Hotel & Swim Club?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at Surfjack Hotel & Swim Club?
At Surfjack Hotel & Swim Club, check-in begins at 3:00 PM and check-out is by 12:00 PM.
Is Surfjack Hotel & Swim Club pet friendly?
Yes — dogs are welcome at Surfjack Hotel & Swim Club; there is no pet fee and up to 2 pets per room.
Is parking available at Surfjack Hotel & Swim Club?
Yes — parking is available at Surfjack Hotel & Swim Club, including accessible spaces.
Does Surfjack Hotel & Swim Club have Wi-Fi?
Yes — free Wi-Fi is available in the rooms and public areas at Surfjack Hotel & Swim Club.
Is breakfast included, and is there a restaurant at Surfjack Hotel & Swim Club?
At Surfjack Hotel & Swim Club, a breakfast_type_continental breakfast is included with your stay, there is a restaurant on the property and there is a bar with a happy hour.
What is in the rooms at Surfjack Hotel & Swim Club?
Rooms at Surfjack Hotel & Swim Club include pool, bungalow, concierge service, elevator, bellhop service and sofa beds.
Does Surfjack Hotel & Swim Club have a pool or spa?
Yes — Surfjack Hotel & Swim Club offers a pool and spa yoga classes.
Is Surfjack Hotel & Swim Club wheelchair accessible?
Accessible features at Surfjack Hotel & Swim Club include wheelchair accessible, grab bars and service animals allowed. If this is essential to your stay, please confirm it with us before you reserve.
Where is Surfjack Hotel & Swim Club?
Surfjack Hotel & Swim Club is in Honolulu, Hawaii. The Map page shows the exact spot.
What is there to do around Surfjack Hotel & Swim Club?
Guests at Surfjack Hotel & Swim Club can enjoy beach towels provided and beach chairs.
What is the cancellation policy at Surfjack Hotel & Swim Club?
It depends on the rate you choose: some rates can be cancelled free of charge within the stated window. The exact terms for your dates are shown before you confirm.
What are the hours at Surfjack Hotel & Swim Club?
At Surfjack Hotel & Swim Club: bar hours (MAHINA & SUN'S): 2-6 pm daily; happy hour (Mahina & Sun's): 11:30 am-5:30 pm daily; 2-6 pm daily; Mon-Fri 3-5:30 pm.
What should I know before I book at Surfjack Hotel & Swim Club?
At Surfjack Hotel & Swim Club: Free Wi-Fi; breakfast included; smoking allowed: no; housekeeping: daily.
How far is Surfjack Hotel & Swim Club from the airport?
From Surfjack Hotel & Swim Club, Daniel K. Inouye International Airport is about 6.8 miles away.
Is there a grocery store near Surfjack Hotel & Swim Club?
Yes — the nearest grocery store is about 130 ft from Surfjack Hotel & Swim Club.
Is there public transportation near Surfjack Hotel & Swim Club?
Yes — the nearest public transit stop is about 180 ft from Surfjack Hotel & Swim Club.
Is Surfjack Hotel & Swim Club close to the water?
Yes — Surfjack Hotel & Swim Club is within 1.9 miles of the coast.
What time zone is Surfjack Hotel & Swim Club in?
Surfjack Hotel & Swim Club is on Hawaii time — check-in and check-out times on this page are local times.
Can I see photos of Surfjack Hotel & Swim Club?
Yes — the Gallery page has 154 photographs of Surfjack Hotel & Swim Club, and the Rooms, Dining and Amenities pages show the photos that belong to each.
Can I arrive late at Surfjack Hotel & Swim Club?
Yes — the front desk at Surfjack Hotel & Swim Club is staffed 24 hours a day.
How will I know my reservation at Surfjack Hotel & Swim Club is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 3:00 PM
- Check-out by: 12:00 PM
- Bar hours (MAHINA & SUN'S): 2-6 pm daily
- Happy hour (Mahina & Sun's): 11:30 am-5:30 pm daily; 2-6 pm daily; Mon-Fri 3-5:30 pm
Policies & good to know
- Free Wi-Fi: yes
- Breakfast included: yes
- Smoking allowed: no
- Housekeeping: daily
- Cancellation Free Window
Pets
- Dog Friendly
- Dogs Welcome
- Pet Free Of Charge
Reserve your stay
Choose your dates and confirm your stay at Surfjack Hotel & Swim Club at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.