FAQs & policies

Answers to the questions our guests ask most about Stay Portland.
How do I reserve a room at Stay Portland?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at Stay Portland?
At Stay Portland, check-in begins at 4:00 PM and check-out is by 10:00 AM.
Is Stay Portland pet friendly?
Yes — dogs are welcome at Stay Portland.
Is parking available at Stay Portland?
Yes — parking is available at Stay Portland.
Does Stay Portland have Wi-Fi?
Yes — free Wi-Fi is available at Stay Portland.
Is breakfast included, and is there a restaurant at Stay Portland?
At Stay Portland, breakfast is included with your stay, there is a restaurant on the property and there is a bar.
What is in the rooms at Stay Portland?
Rooms at Stay Portland include studio, concierge service, heating, atm onsite, air conditioning and sofa beds.
Does Stay Portland have a pool or spa?
Yes — Stay Portland offers spa.
Is Stay Portland a good fit for families?
Yes — Stay Portland is family friendly, with kids welcome and game room.
Is Stay Portland wheelchair accessible?
Accessible features at Stay Portland include braille signage. If this is essential to your stay, please confirm it with us before you reserve.
Where is Stay Portland?
Stay Portland is in Portland, Oregon. The Map page shows the exact spot.
Can I hold a meeting or wedding at Stay Portland?
Yes — Stay Portland offers business center, meeting av equipment and meeting room.
What is the cancellation policy at Stay Portland?
It depends on the rate you choose: some rates can be cancelled free of charge within the stated window and discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.
What are the hours at Stay Portland?
At Stay Portland: quiet hours: 10 pm-8 am daily.
What fees should I know about at Stay Portland?
Stay Portland lists these charges: smoking fine: $150.
What should I know before I book at Stay Portland?
At Stay Portland: Free Wi-Fi; breakfast included; free cancellation until: 2 days before arrival (direct bookings); smoking allowed: no; parties / events allowed: no.
How far is Stay Portland from the airport?
From Stay Portland, Portland International Airport is about 6.5 miles away.
Is there a grocery store near Stay Portland?
Yes — the nearest grocery store is about 170 yards from Stay Portland.
Is there public transportation near Stay Portland?
Yes — the nearest public transit stop is about 160 ft from Stay Portland.
What time zone is Stay Portland in?
Stay Portland is on Pacific time — check-in and check-out times on this page are local times.
Can I see photos of Stay Portland?
Yes — the Gallery page has 105 photographs of Stay Portland, and the Rooms, Dining and Amenities pages show the photos that belong to each.
How will I know my reservation at Stay Portland is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 4:00 PM
- Check-out by: 10:00 AM
- Quiet hours: 10 pm-8 am daily
Fees
- Smoking fine: $150
Policies & good to know
- Free Wi-Fi: yes
- Breakfast included: yes
- Free cancellation until: 2 days before arrival (direct bookings)
- Smoking allowed: no
- Parties / events allowed: no
- Cancellation Free Window
- Cancellation Strict
- Non Refundable
Pets
- Dogs Welcome
- Dog Friendly
- Pet Fee
Reserve your stay
Choose your dates and confirm your stay at Stay Portland at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.