FAQs & policies

Answers to the questions our guests ask most about Sidney James Mountain Lodge - Downtown Gatlinburg.
How do I reserve a room at Sidney James Mountain Lodge - Downtown Gatlinburg?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at Sidney James Mountain Lodge - Downtown Gatlinburg?
At Sidney James Mountain Lodge - Downtown Gatlinburg, check-out is by 11:00 AM.
Is Sidney James Mountain Lodge - Downtown Gatlinburg pet friendly?
Yes — dogs are welcome at Sidney James Mountain Lodge - Downtown Gatlinburg; the pet fee is $25 per pet per night, there is a 35 lb weight limit and up to 2 pets per room.
Is parking available at Sidney James Mountain Lodge - Downtown Gatlinburg?
Yes — Sidney James Mountain Lodge - Downtown Gatlinburg offers free parking for guests.
Does Sidney James Mountain Lodge - Downtown Gatlinburg have Wi-Fi?
Yes — free Wi-Fi is available in the rooms and public areas at Sidney James Mountain Lodge - Downtown Gatlinburg.
Is breakfast included, and is there a restaurant at Sidney James Mountain Lodge - Downtown Gatlinburg?
At Sidney James Mountain Lodge - Downtown Gatlinburg, there is a restaurant on the property and there is a bar.
What is in the rooms at Sidney James Mountain Lodge - Downtown Gatlinburg?
Rooms at Sidney James Mountain Lodge - Downtown Gatlinburg include pool, hot tub jacuzzi, cabin, elevator, heating and hot tub.
Does Sidney James Mountain Lodge - Downtown Gatlinburg have a pool or spa?
Yes — Sidney James Mountain Lodge - Downtown Gatlinburg offers a pool and spa.
Is Sidney James Mountain Lodge - Downtown Gatlinburg a good fit for families?
Yes — Sidney James Mountain Lodge - Downtown Gatlinburg is family friendly, with game room.
Is Sidney James Mountain Lodge - Downtown Gatlinburg wheelchair accessible?
Accessible features at Sidney James Mountain Lodge - Downtown Gatlinburg include wheelchair accessible.
Where is Sidney James Mountain Lodge - Downtown Gatlinburg?
Sidney James Mountain Lodge - Downtown Gatlinburg is in Gatlinburg, Tennessee. The Map page shows the exact spot.
What is there to do around Sidney James Mountain Lodge - Downtown Gatlinburg?
Guests at Sidney James Mountain Lodge - Downtown Gatlinburg can enjoy pickleball.
Can I hold a meeting or wedding at Sidney James Mountain Lodge - Downtown Gatlinburg?
Yes — Sidney James Mountain Lodge - Downtown Gatlinburg offers business center and meeting room.
What is the cancellation policy at Sidney James Mountain Lodge - Downtown Gatlinburg?
It depends on the rate you choose: some rates can be cancelled free of charge within the stated window and discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.
What are the hours at Sidney James Mountain Lodge - Downtown Gatlinburg?
At Sidney James Mountain Lodge - Downtown Gatlinburg: late check-out until: 11:00 AM.
What should I know before I book at Sidney James Mountain Lodge - Downtown Gatlinburg?
At Sidney James Mountain Lodge - Downtown Gatlinburg: early check-in offered; free parking; Free Wi-Fi; free cancellation until: 3 days before arrival; late cancellation charge: 1 night; credit card required; debit cards accepted; elevator.
How far is Sidney James Mountain Lodge - Downtown Gatlinburg from the airport?
From Sidney James Mountain Lodge - Downtown Gatlinburg, McGhee Tyson Airport is about 28 miles away.
Is there a grocery store near Sidney James Mountain Lodge - Downtown Gatlinburg?
Yes — the nearest grocery store is about 0.5 miles from Sidney James Mountain Lodge - Downtown Gatlinburg.
Is there public transportation near Sidney James Mountain Lodge - Downtown Gatlinburg?
Yes — the nearest public transit stop is about 90 ft from Sidney James Mountain Lodge - Downtown Gatlinburg.
What time zone is Sidney James Mountain Lodge - Downtown Gatlinburg in?
Sidney James Mountain Lodge - Downtown Gatlinburg is on Eastern time — check-in and check-out times on this page are local times.
Can I see photos of Sidney James Mountain Lodge - Downtown Gatlinburg?
Yes — the Gallery page has 4 photographs of Sidney James Mountain Lodge - Downtown Gatlinburg, and the Rooms, Dining and Amenities pages show the photos that belong to each.
How will I know my reservation at Sidney James Mountain Lodge - Downtown Gatlinburg is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-out by: 11:00 AM
- Late check-out until: 11:00 AM
Policies & good to know
- Early check-in offered: yes
- Free parking: yes
- Free Wi-Fi: yes
- Free cancellation until: 3 days before arrival
- Late cancellation charge: 1 night
- Credit card required: yes
- Debit cards accepted: yes
- Elevator: yes
- Cancellation Strict
- Non Refundable
- Cancellation 72H
Pets
- Dogs Welcome
- Dog Friendly
- Pet Fee
- Pet Fee (per night): $25
- Pet Fee Per Pet
- Pet Fee Amount: $150
Reserve your stay
Choose your dates and confirm your stay at Sidney James Mountain Lodge - Downtown Gatlinburg at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.