FAQs & policies

Answers to the questions our guests ask most about Shutters on the Beach.
How do I reserve a room at Shutters on the Beach?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at Shutters on the Beach?
At Shutters on the Beach, check-in begins at 4:00 PM. Baggage storage is available if you arrive early or leave late.
Is Shutters on the Beach pet friendly?
Yes — dogs are welcome at Shutters on the Beach; there is a one-time pet fee of $125 per stay.
Is parking available at Shutters on the Beach?
Yes — Shutters on the Beach offers free parking for guests.
Does Shutters on the Beach have Wi-Fi?
Yes — free Wi-Fi is available at Shutters on the Beach.
Is breakfast included, and is there a restaurant at Shutters on the Beach?
At Shutters on the Beach, there is a restaurant on the property and there is a bar with a happy hour.
What is in the rooms at Shutters on the Beach?
Rooms at Shutters on the Beach include pool, concierge service, fitness center, elevator, heating and sofa beds.
Does Shutters on the Beach have a pool or spa?
Yes — Shutters on the Beach offers a pool, spa, spa steam room, fitness classes and spa full service.
Is Shutters on the Beach a good fit for families?
Yes — Shutters on the Beach is family friendly, with kids menu.
Is Shutters on the Beach wheelchair accessible?
Accessible features at Shutters on the Beach include wheelchair accessible, ADA compliant and step free shower.
Where is Shutters on the Beach?
Shutters on the Beach is in Santa Monica, California. The Map page shows the exact spot.
What is there to do around Shutters on the Beach?
Guests at Shutters on the Beach can enjoy volleyball, ski shuttle service, beach chairs and beach towels provided.
Can I hold a meeting or wedding at Shutters on the Beach?
Yes — Shutters on the Beach offers business center, meeting room, meeting av equipment and business center 24hr.
What is the cancellation policy at Shutters on the Beach?
It depends on the rate you choose: discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.
Is Shutters on the Beach smoke-free?
Yes — Shutters on the Beach is a smoke-free property.
What are the hours at Shutters on the Beach?
At Shutters on the Beach: latest check-in: 12:00 PM; breakfast hours (Coast Beach Café and Bar): 7-11 am daily; brunch hours (Coast): Sat, Sun 11 am-5:30 pm; lunch hours (Coast Beach Café and Bar): Mon-Fri 11 am-5:30 pm; 11 am-5:30 pm daily; restaurant hours (Living Room): Mon-Thu, Sun 11 am-11 pm; Fri, Sat 11 am-midnight; Mon-Fri 11 am-11 pm; Sat, Sun 11 am-midnight; happy hour (Coast): Mon-Thu 3-6 pm; spa hours (ONE Spa): Tue-Sun 9 am-5 pm.
What fees should I know about at Shutters on the Beach?
Shutters on the Beach lists these charges: resort / amenity fee: $60 per night; parking fee: $90; valet parking fee: $90; rollaway bed fee: $50 per night.
What should I know before I book at Shutters on the Beach?
At Shutters on the Beach: free parking; Free Wi-Fi.
How far is Shutters on the Beach from the airport?
From Shutters on the Beach, Los Angeles International Airport is about 6.5 miles away.
Is there a grocery store near Shutters on the Beach?
Yes — the nearest grocery store is about 0.3 miles from Shutters on the Beach.
Is there public transportation near Shutters on the Beach?
Yes — the nearest public transit stop is about 230 yards from Shutters on the Beach.
Is Shutters on the Beach close to the water?
Yes — Shutters on the Beach is within 1.9 miles of the coast.
What time zone is Shutters on the Beach in?
Shutters on the Beach is on Pacific time — check-in and check-out times on this page are local times.
Can I see photos of Shutters on the Beach?
Yes — the Gallery page has 201 photographs of Shutters on the Beach, and the Rooms, Dining and Amenities pages show the photos that belong to each.
How will I know my reservation at Shutters on the Beach is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 4:00 PM
- Latest check-in: 12:00 PM
- Breakfast hours (Coast Beach Café and Bar): 7-11 am daily
- Brunch hours (Coast): Sat, Sun 11 am-5:30 pm
- Lunch hours (Coast Beach Café and Bar): Mon-Fri 11 am-5:30 pm; 11 am-5:30 pm daily
- Restaurant hours (Living Room): Mon-Thu, Sun 11 am-11 pm; Fri, Sat 11 am-midnight; Mon-Fri 11 am-11 pm; Sat, Sun 11 am-midnight
- Happy hour (Coast): Mon-Thu 3-6 pm
- Spa hours (ONE Spa): Tue-Sun 9 am-5 pm
Fees
- Resort / amenity fee: $60 per night
- Parking fee: $90
- Valet parking fee: $90
- Rollaway bed fee: $50 per night
Policies & good to know
- Free parking: yes
- Free Wi-Fi: yes
- Cancellation Strict
- Non Refundable
- Valet Fee Amount: $90
- Baggage Storage Free
Pets
- Dog Friendly
- Pet Fee One Time: $125
Reserve your stay
Choose your dates and confirm your stay at Shutters on the Beach at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.