FAQs & policies
Answers to the questions our guests ask most about Shutters On the Banks.
How do I reserve a room at Shutters On the Banks?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at Shutters On the Banks?
At Shutters On the Banks, check-in begins at 4:00 PM and check-out is by 11:00 AM. Baggage storage is available if you arrive early or leave late.
Is Shutters On the Banks pet friendly?
Shutters On the Banks does not accept pets. Service animals are welcome.
Is parking available at Shutters On the Banks?
Yes — Shutters On the Banks offers free parking for guests.
Does Shutters On the Banks have Wi-Fi?
Yes — free Wi-Fi is available at Shutters On the Banks.
Is breakfast included, and is there a restaurant at Shutters On the Banks?
At Shutters On the Banks, a breakfast_type_continental breakfast is included with your stay and there is a bar.
What is in the rooms at Shutters On the Banks?
Rooms at Shutters On the Banks include pool, pool indoor, pool outdoor, hot tub, fitness center and sofa beds.
Does Shutters On the Banks have a pool or spa?
Yes — Shutters On the Banks offers a pool and spa.
Is Shutters On the Banks a good fit for families?
Yes — Shutters On the Banks is family friendly.
Is Shutters On the Banks wheelchair accessible?
Accessible features at Shutters On the Banks include wheelchair accessible, service animals allowed, grab bars and step free shower. If this is essential to your stay, please confirm it with us before you reserve.
Where is Shutters On the Banks?
Shutters On the Banks is in Kill Devil Hills, North Carolina. The Map page shows the exact spot.
What is there to do around Shutters On the Banks?
Guests at Shutters On the Banks can enjoy beach chairs and art gallery.
Can I hold a meeting or wedding at Shutters On the Banks?
Yes — Shutters On the Banks offers meeting av equipment and business center.
What is the cancellation policy at Shutters On the Banks?
It depends on the rate you choose: discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.
What are the hours at Shutters On the Banks?
At Shutters On the Banks: late check-out until: 12:00 PM; front desk: open 24 hours; breakfast hours: 7-10 am daily; open: Jan-Dec.
What should I know before I book at Shutters On the Banks?
At Shutters On the Banks: late check-out offered; free parking; Free Wi-Fi; breakfast included; minimum check-in age: 21; smoking allowed: no.
How far is Shutters On the Banks from the airport?
From Shutters On the Banks, Norfolk International Airport is about 110 km away.
Is there a grocery store near Shutters On the Banks?
Yes — the nearest grocery store is about 480 m from Shutters On the Banks.
Is Shutters On the Banks close to the water?
Yes — Shutters On the Banks is within 3 km of the coast.
What time zone is Shutters On the Banks in?
Shutters On the Banks is on Eastern time — check-in and check-out times on this page are local times.
Can I see photos of Shutters On the Banks?
Yes — the Gallery page has 27 photographs of Shutters On the Banks, and the Rooms, Dining and Amenities pages show the photos that belong to each.
Can I arrive late at Shutters On the Banks?
Yes — the front desk at Shutters On the Banks is staffed 24 hours a day.
How will I know my reservation at Shutters On the Banks is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 4:00 PM
- Check-out by: 11:00 AM
- Late check-out until: 12:00 PM
- Front desk: open 24 hours
- Breakfast hours: 7-10 am daily
- Open: Jan-Dec
Policies & good to know
- Late check-out offered: yes
- Free parking: yes
- Free Wi-Fi: yes
- Breakfast included: yes
- Minimum check-in age: 21
- Smoking allowed: no
- Breakfast Included
- No Pets Property
- Cancellation Strict
- Non Refundable
- Baggage Storage Free
Reserve your stay
Choose your dates and confirm your stay at Shutters On the Banks at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.