FAQs & policies

Answers to the questions our guests ask most about Secrets Hideaway Resort & Spa / Club Secret.
How do I reserve a room at Secrets Hideaway Resort & Spa / Club Secret?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at Secrets Hideaway Resort & Spa / Club Secret?
At Secrets Hideaway Resort & Spa / Club Secret, check-in begins at 3:00 PM and check-out is by 11:00 AM.
Is breakfast included, and is there a restaurant at Secrets Hideaway Resort & Spa / Club Secret?
At Secrets Hideaway Resort & Spa / Club Secret, breakfast is included with your stay, there is a restaurant on the property and there is a bar with a happy hour.
What is in the rooms at Secrets Hideaway Resort & Spa / Club Secret?
Rooms at Secrets Hideaway Resort & Spa / Club Secret include pool, deluxe, connecting rooms available, pool cabanas, studio and concierge service.
Does Secrets Hideaway Resort & Spa / Club Secret have a pool or spa?
Yes — Secrets Hideaway Resort & Spa / Club Secret offers a pool, spa treatments, spa and spa full service.
Is Secrets Hideaway Resort & Spa / Club Secret a good fit for families?
Yes — Secrets Hideaway Resort & Spa / Club Secret is family friendly, with game room.
Is Secrets Hideaway Resort & Spa / Club Secret wheelchair accessible?
Accessible features at Secrets Hideaway Resort & Spa / Club Secret include wheelchair accessible. If this is essential to your stay, please confirm it with us before you reserve.
Where is Secrets Hideaway Resort & Spa / Club Secret?
Secrets Hideaway Resort & Spa / Club Secret is in Kissimmee, Florida. The Map page shows the exact spot.
What is there to do around Secrets Hideaway Resort & Spa / Club Secret?
Guests at Secrets Hideaway Resort & Spa / Club Secret can enjoy horseback riding and snorkeling.
What is the cancellation policy at Secrets Hideaway Resort & Spa / Club Secret?
It depends on the rate you choose: discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.
What are the hours at Secrets Hideaway Resort & Spa / Club Secret?
At Secrets Hideaway Resort & Spa / Club Secret: pool hours: 11 am-5 pm daily; Sun 10 am-5 pm; restaurant hours: until 2 am daily; bar hours (bar): Tue 10 pm-2 am; Thu 9 pm-2 am; Fri 9 pm-2 am; Sat 9 pm-2 am; Mon 11-2 am; Tue 11-2 am; Wed 11-2 am; Thu 11-2 am; Fri 11-2 am; Sat 9-2 am; Sun 9-2 am; 6-9 pm daily; resort facilities: open 24 hours; Mon-Thu 7 pm-2 am; Fri, Sat 11-4 am; Sun 11-2 am; Sat 8 am-midnight; Mon-Thu 7:30 pm-2 am; Fri, Sat 11-3 am; Thu 9 pm-1 am; Fri 10 pm-2 am; Sat 10 pm-2 am; Mon 6 pm-2 am; Tue 6 pm-2 am; Wed 6 pm-2 am; Thu 6 pm-2 am; Fri 6 pm-2 am; Sat 6 pm-2 am; 11 am-5 pm daily; Sun 6 pm-2 am; Mon-Thu, Sun until 2 am; Fri, Sat until 4 am.
What should I know before I book at Secrets Hideaway Resort & Spa / Club Secret?
At Secrets Hideaway Resort & Spa / Club Secret: early check-in offered; breakfast included; minimum check-in age: 21; adults-only property.
How far is Secrets Hideaway Resort & Spa / Club Secret from the airport?
From Secrets Hideaway Resort & Spa / Club Secret, Orlando International Airport is about 10 miles away.
Is there a grocery store near Secrets Hideaway Resort & Spa / Club Secret?
Yes — the nearest grocery store is about 360 yards from Secrets Hideaway Resort & Spa / Club Secret.
Is there public transportation near Secrets Hideaway Resort & Spa / Club Secret?
Yes — the nearest public transit stop is about 0.3 miles from Secrets Hideaway Resort & Spa / Club Secret.
What time zone is Secrets Hideaway Resort & Spa / Club Secret in?
Secrets Hideaway Resort & Spa / Club Secret is on Eastern time — check-in and check-out times on this page are local times.
Can I see photos of Secrets Hideaway Resort & Spa / Club Secret?
Yes — the Gallery page has 43 photographs of Secrets Hideaway Resort & Spa / Club Secret, and the Rooms, Dining and Amenities pages show the photos that belong to each.
How will I know my reservation at Secrets Hideaway Resort & Spa / Club Secret is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 3:00 PM
- Check-out by: 11:00 AM
- Pool hours: 11 am-5 pm daily; Sun 10 am-5 pm
- Restaurant hours: until 2 am daily
- Bar hours (bar): Tue 10 pm-2 am; Thu 9 pm-2 am; Fri 9 pm-2 am; Sat 9 pm-2 am; Mon 11-2 am; Tue 11-2 am; Wed 11-2 am; Thu 11-2 am; Fri 11-2 am; Sat 9-2 am; Sun 9-2 am; 6-9 pm daily
- resort facilities: open 24 hours; Mon-Thu 7 pm-2 am; Fri, Sat 11-4 am; Sun 11-2 am; Sat 8 am-midnight; Mon-Thu 7:30 pm-2 am; Fri, Sat 11-3 am; Thu 9 pm-1 am; Fri 10 pm-2 am; Sat 10 pm-2 am; Mon 6 pm-2 am; Tue 6 pm-2 am; Wed 6 pm-2 am; Thu 6 pm-2 am; Fri 6 pm-2 am; Sat 6 pm-2 am; 11 am-5 pm daily; Sun 6 pm-2 am; Mon-Thu, Sun until 2 am; Fri, Sat until 4 am
Policies & good to know
- Early check-in offered: yes
- Breakfast included: yes
- Minimum check-in age: 21
- Adults-only property: yes
- Cancellation Strict
- Non Refundable
Reserve your stay
Choose your dates and confirm your stay at Secrets Hideaway Resort & Spa / Club Secret at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.