FAQs & policies

Answers to the questions our guests ask most about Rivergate Mountain Lodge.
How do I reserve a room at Rivergate Mountain Lodge?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at Rivergate Mountain Lodge?
At Rivergate Mountain Lodge, check-in begins at 2:00 PM and check-out is by 11:00 AM.
Is parking available at Rivergate Mountain Lodge?
Yes — Rivergate Mountain Lodge offers free parking for guests.
Does Rivergate Mountain Lodge have Wi-Fi?
Yes — free Wi-Fi is available at Rivergate Mountain Lodge.
Is breakfast included, and is there a restaurant at Rivergate Mountain Lodge?
At Rivergate Mountain Lodge, there is a bar.
What is in the rooms at Rivergate Mountain Lodge?
Rooms at Rivergate Mountain Lodge include elevator, two queens, air conditioning, king beds, free Wi-Fi and with balcony.
Is Rivergate Mountain Lodge a good fit for families?
Yes — Rivergate Mountain Lodge is family friendly, with game room.
Where is Rivergate Mountain Lodge?
Rivergate Mountain Lodge is in Pigeon Forge, Tennessee. The Map page shows the exact spot.
What fees should I know about at Rivergate Mountain Lodge?
Rivergate Mountain Lodge lists these charges: deposit: 50%.
What should I know before I book at Rivergate Mountain Lodge?
At Rivergate Mountain Lodge: free parking; Free Wi-Fi; credit card required; smoking allowed: no.
How far is Rivergate Mountain Lodge from the airport?
From Rivergate Mountain Lodge, McGhee Tyson Airport is about 25 miles away.
Is there a grocery store near Rivergate Mountain Lodge?
Yes — the nearest grocery store is about 0.4 miles from Rivergate Mountain Lodge.
Is there public transportation near Rivergate Mountain Lodge?
Yes — public transit stops are within 0.6 miles of Rivergate Mountain Lodge.
What time zone is Rivergate Mountain Lodge in?
Rivergate Mountain Lodge is on Eastern time — check-in and check-out times on this page are local times.
Can I see photos of Rivergate Mountain Lodge?
Yes — the Gallery page has 47 photographs of Rivergate Mountain Lodge, and the Rooms, Dining and Amenities pages show the photos that belong to each.
How will I know my reservation at Rivergate Mountain Lodge is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 2:00 PM
- Check-out by: 11:00 AM
Fees
- Deposit: 50%
Policies & good to know
- Free parking: yes
- Free Wi-Fi: yes
- Credit card required: yes
- Smoking allowed: no
Pets
- Pet Dog Park
Reserve your stay
Choose your dates and confirm your stay at Rivergate Mountain Lodge at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.