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Riverboat Suites · Galena, Illinois

FAQs & policies

A red brick building with a clock tower in the background under a blue sky with clouds.

Answers to the questions our guests ask most about Riverboat Suites.

How do I reserve a room at Riverboat Suites?

Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.

What are the check-in and check-out times at Riverboat Suites?

At Riverboat Suites, check-in begins at 3:00 PM and check-out is by 11:00 AM.

Is Riverboat Suites pet friendly?

Yes — dogs are welcome at Riverboat Suites; the pet fee is $35 per pet per night.

Is parking available at Riverboat Suites?

Yes — Riverboat Suites offers free parking for guests.

Does Riverboat Suites have Wi-Fi?

Yes — free Wi-Fi is available in the rooms and public areas at Riverboat Suites.

Is breakfast included, and is there a restaurant at Riverboat Suites?

At Riverboat Suites, a breakfast_type_continental breakfast is included with your stay and there is a bar.

What is in the rooms at Riverboat Suites?

Rooms at Riverboat Suites include concierge service, heating, hot tub, private bathroom, air conditioning and king beds.

Does Riverboat Suites have a pool or spa?

Yes — Riverboat Suites offers spa and spa treatments.

Is Riverboat Suites a good fit for families?

Yes — Riverboat Suites is family friendly, with game room.

Is Riverboat Suites wheelchair accessible?

Accessible features at Riverboat Suites include braille signage. If this is essential to your stay, please confirm it with us before you reserve.

Where is Riverboat Suites?

Riverboat Suites is in Galena, Illinois. The Map page shows the exact spot.

What is the cancellation policy at Riverboat Suites?

It depends on the rate you choose: discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.

What are the hours at Riverboat Suites?

At Riverboat Suites: latest check-in: 7:00 PM; breakfast hours: 8-10 am daily; quiet hours: 10 pm-8 am daily; visitation: 10 am-9 pm daily.

What fees should I know about at Riverboat Suites?

Riverboat Suites lists these charges: cleaning fee: $250; smoking fine: $250; taxes: 11%; deposit: 50%.

What should I know before I book at Riverboat Suites?

At Riverboat Suites: free parking; Free Wi-Fi; breakfast included; free cancellation until: 14 days before arrival; free cancellation until: 2 days before arrival (2 Room Reservation, with cancellation insurance); free cancellation until: 45 days before arrival (3-10 Room Reservation); minimum check-in age: 18; Photo ID required at check-in; cash accepted; most guests per room: 2 guests; smoking allowed: no; elevator: no; rooms reached by stairs only.

How far is Riverboat Suites from the airport?

From Riverboat Suites, Dubuque Regional Airport is about 14 miles away and the nearest major airport, Chicago O'Hare International Airport, is about 133 miles away.

Is there a grocery store near Riverboat Suites?

Yes — the nearest grocery store is about 0.5 miles from Riverboat Suites.

What time zone is Riverboat Suites in?

Riverboat Suites is on Central time — check-in and check-out times on this page are local times.

Can I see photos of Riverboat Suites?

Yes — the Gallery page has 5 photographs of Riverboat Suites, and the Rooms, Dining and Amenities pages show the photos that belong to each.

How will I know my reservation at Riverboat Suites is confirmed?

Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.

Are the rates on this page the best available?

Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.

Policies at a glance

Hours, check-in & check-out
  • Check-in from: 3:00 PM
  • Latest check-in: 7:00 PM
  • Check-out by: 11:00 AM
  • Breakfast hours: 8-10 am daily
  • Quiet hours: 10 pm-8 am daily
  • visitation: 10 am-9 pm daily
Fees
  • Cleaning fee: $250
  • Smoking fine: $250
  • Taxes: 11%
  • Deposit: 50%
Policies & good to know
  • Free parking: yes
  • Free Wi-Fi: yes
  • Breakfast included: yes
  • Free cancellation until: 14 days before arrival
  • Free cancellation until: 2 days before arrival (2 Room Reservation, with cancellation insurance)
  • Free cancellation until: 45 days before arrival (3-10 Room Reservation)
  • Minimum check-in age: 18
  • Photo ID required at check-in: yes
  • Cash accepted: yes
  • Most guests per room: 2 guests
  • Smoking allowed: no
  • Elevator: no
  • Rooms reached by stairs only: yes
  • Cancellation Free Window: 48 hours
  • Quiet Hours
  • Cancellation Strict
  • Non Refundable
Pets
  • Dogs Welcome
  • Pet Fee (per night): $35
  • Pet Fee Per Pet

Reserve your stay

Choose your dates and confirm your stay at Riverboat Suites at the best available rate, with no booking fees.

Reserve your stay

Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.

Riverboat SuitesBest available rate — no booking fees.
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