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Refinery Hotel · New York, New York

FAQs & policies

A rooftop bar with people sitting at tables overlooking the New York City skyline at night.

Answers to the questions our guests ask most about Refinery Hotel.

How do I reserve a room at Refinery Hotel?

Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.

What are the check-in and check-out times at Refinery Hotel?

At Refinery Hotel, check-in begins at 3:00 PM and check-out is by 12:00 PM.

Is Refinery Hotel pet friendly?

Yes — dogs are welcome at Refinery Hotel; there is a pet fee of $200, there is a 40 lb weight limit and up to 2 pets per room.

Is parking available at Refinery Hotel?

Yes — parking is available at Refinery Hotel for $72 per night, including accessible spaces.

Does Refinery Hotel have Wi-Fi?

Yes — free Wi-Fi is available at Refinery Hotel.

Is breakfast included, and is there a restaurant at Refinery Hotel?

At Refinery Hotel, a breakfast_full breakfast is included with your stay, there is a restaurant on the property and there is a bar.

What is in the rooms at Refinery Hotel?

Rooms at Refinery Hotel include service, studio, fitness center, elevator, heating and two queens.

Does Refinery Hotel have a pool or spa?

Yes — Refinery Hotel offers spa, fitness classes and personal trainer.

Is Refinery Hotel a good fit for families?

Yes — Refinery Hotel is family friendly, with game room.

Is Refinery Hotel wheelchair accessible?

Accessible features at Refinery Hotel include wheelchair accessible, service animals allowed, ADA compliant, step free shower and grab bars.

Where is Refinery Hotel?

Refinery Hotel is in New York, New York. The Map page shows the exact spot.

Can I hold a meeting or wedding at Refinery Hotel?

Yes — Refinery Hotel offers business center and event space.

Is Refinery Hotel smoke-free?

Yes — Refinery Hotel is a smoke-free property.

What are the hours at Refinery Hotel?

At Refinery Hotel: front desk: open 24 hours; breakfast hours (Parker & Quinn): Mon-Fri 7-10:30 am; brunch hours (Parker & Quinn): Sat, Sun 7 am-2:30 pm; restaurant hours (Refinery Rooftop): Mon-Wed, Sun until 10 pm; Thu-Sat until 10:30 pm; bar hours (Refinery Rooftop): Mon-Wed, Sun 11:30 am-11 pm; Thu-Sat 11:30-1 am; Mon-Sat 4 pm-midnight; fitness center hours: 6:30 am-7:30 pm daily.

What fees should I know about at Refinery Hotel?

Refinery Hotel lists these charges: parking fee: $72 per night; smoking fine: $500; incidental hold: $150 per night.

What should I know before I book at Refinery Hotel?

At Refinery Hotel: early check-in offered; late check-out offered; Free Wi-Fi; breakfast included; free cancellation until: 2 days before arrival; late cancellation charge: 1 night; minimum check-in age: 21 (after 4:00PM); Photo ID required at check-in; credit card required; cash accepted: no; debit cards accepted; smoking allowed: no; housekeeping: daily.

How far is Refinery Hotel from the airport?

From Refinery Hotel, LaGuardia Airport is about 6.2 miles away.

Is there a grocery store near Refinery Hotel?

Yes — the nearest grocery store is about 130 yards from Refinery Hotel.

Is there public transportation near Refinery Hotel?

Yes — the nearest public transit stop is about 150 ft from Refinery Hotel.

Is Refinery Hotel close to the water?

Yes — Refinery Hotel is within 1.9 miles of the coast.

What time zone is Refinery Hotel in?

Refinery Hotel is on Eastern time — check-in and check-out times on this page are local times.

Can I see photos of Refinery Hotel?

Yes — the Gallery page has 66 photographs of Refinery Hotel, and the Rooms, Dining and Amenities pages show the photos that belong to each.

Can I arrive late at Refinery Hotel?

Yes — the front desk at Refinery Hotel is staffed 24 hours a day.

How will I know my reservation at Refinery Hotel is confirmed?

Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.

Are the rates on this page the best available?

Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.

Policies at a glance

Hours, check-in & check-out
  • Check-in from: 3:00 PM
  • Check-out by: 12:00 PM
  • Front desk: open 24 hours
  • Breakfast hours (Parker & Quinn): Mon-Fri 7-10:30 am
  • Brunch hours (Parker & Quinn): Sat, Sun 7 am-2:30 pm
  • Restaurant hours (Refinery Rooftop): Mon-Wed, Sun until 10 pm; Thu-Sat until 10:30 pm
  • Bar hours (Refinery Rooftop): Mon-Wed, Sun 11:30 am-11 pm; Thu-Sat 11:30-1 am; Mon-Sat 4 pm-midnight
  • Fitness center hours: 6:30 am-7:30 pm daily
Fees
  • Parking fee: $72 per night
  • Smoking fine: $500
  • Incidental hold: $150 per night
Policies & good to know
  • Early check-in offered: yes
  • Late check-out offered: yes
  • Free Wi-Fi: yes
  • Breakfast included: yes
  • Free cancellation until: 2 days before arrival
  • Late cancellation charge: 1 night
  • Minimum check-in age: 21 (after 4:00PM)
  • Photo ID required at check-in: yes
  • Credit card required: yes
  • Cash accepted: no
  • Debit cards accepted: yes
  • Smoking allowed: no
  • Housekeeping: daily
  • Id Required
Pets
  • Cats Welcome
  • Dogs Welcome
  • Pet Fee Amount: $200
  • Dog Friendly

Reserve your stay

Choose your dates and confirm your stay at Refinery Hotel at the best available rate, with no booking fees.

Reserve your stay

Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.

Refinery HotelBest available rate — no booking fees.
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