FAQs & policies

Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.

At Portola Hotel & Spa at Monterey Bay, check-in begins at 4:00 PM and check-out is by 12:00 PM.

Yes — dogs are welcome at Portola Hotel & Spa at Monterey Bay; the pet fee is $50 per night, up to 2 pets per room and pet beds and amenities are provided.

Yes — parking is available at Portola Hotel & Spa at Monterey Bay for $25 per night, including accessible spaces.

Yes — free Wi-Fi is available in the rooms and public areas at Portola Hotel & Spa at Monterey Bay.

At Portola Hotel & Spa at Monterey Bay, a breakfast_type_buffet breakfast is included with your stay, there is a restaurant on the property and there is a bar with a happy hour.

Rooms at Portola Hotel & Spa at Monterey Bay include pool, pool cabanas, pool outdoor, hot tub, service and fitness center.

Yes — Portola Hotel & Spa at Monterey Bay offers a pool, spa treatments, fitness classes, spa and spa steam room.

Yes — Portola Hotel & Spa at Monterey Bay is family friendly.

Accessible features at Portola Hotel & Spa at Monterey Bay include braille signage, wheelchair accessible, service animals allowed, grab bars and ADA compliant.

Portola Hotel & Spa at Monterey Bay is in Monterey, California. The Map page shows the exact spot.

Guests at Portola Hotel & Spa at Monterey Bay can enjoy sailing, surfing, kayak, hiking and scuba diving.

Yes — Portola Hotel & Spa at Monterey Bay offers business center, meeting room, business center 24hr and meeting av equipment.

It depends on the rate you choose: discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.

At Portola Hotel & Spa at Monterey Bay: pool hours: 7 am-10 pm daily; hot tub hours: 7 am-10 pm daily; breakfast hours (Jacks Monterey): 6:30-10:30 am daily; dinner hours (Jacks Monterey): 4-10 pm daily; restaurant hours (Peter B's): Mon, Tue, Sun 4-10 pm; Thu 4-10 pm; Sat 5-8 pm; Sun 8:30-11:30 am; bar hours (Jacks Monterey): Mon, Thu-Sun 4-6 pm; Mon, Thu-Sun 9-10 pm; Fri, Sat 10-11 pm; Fri, Sat 4-10 pm; happy hour (Peter B’s Brewpub): Mon, Thu-Sun 4-6 pm; Mon, Thu-Sun 9-10 pm; fitness center hours: open 24 hours; Jacks Monterey: Meet and greet with Santa: Sat 5-8 pm; Sun 8:30 am-11:30 pm; Thu 6-6:30 pm; noon-8 pm daily.

Portola Hotel & Spa at Monterey Bay lists these charges: early check-in fee: $40; late check-out fee: $50; parking fee: $25 per night; valet parking fee: $32 per night; breakfast price: $29.95 per person; taxes: 12%; service charge: 20%.

At Portola Hotel & Spa at Monterey Bay: Free Wi-Fi; breakfast included; free cancellation until: 2 days before arrival; late cancellation charge: 1 night; minimum check-in age: 21; Photo ID required at check-in; credit card required; children stay free: 17 and under.

From Portola Hotel & Spa at Monterey Bay, Monterey Regional Airport is about 3 miles away and the nearest major airport, Mineta San Jose International Airport, is about 53 miles away.

Yes — the nearest grocery store is about 300 ft from Portola Hotel & Spa at Monterey Bay.

Yes — the nearest public transit stop is about 200 ft from Portola Hotel & Spa at Monterey Bay.

Yes — Portola Hotel & Spa at Monterey Bay is within 1.9 miles of the coast.

Portola Hotel & Spa at Monterey Bay is on Pacific time — check-in and check-out times on this page are local times.

Yes — the Gallery page has 200 photographs of Portola Hotel & Spa at Monterey Bay, and the Rooms, Dining and Amenities pages show the photos that belong to each.

Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.

Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.