FAQs & policies
Answers to the questions our guests ask most about Ponderosa Lodge.
How do I reserve a room at Ponderosa Lodge?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at Ponderosa Lodge?
At Ponderosa Lodge, check-in begins at 3:00 PM and check-out is by 11:00 AM.
Is parking available at Ponderosa Lodge?
Yes — Ponderosa Lodge offers free parking for guests.
Does Ponderosa Lodge have Wi-Fi?
Yes — free Wi-Fi is available at Ponderosa Lodge.
Is breakfast included, and is there a restaurant at Ponderosa Lodge?
At Ponderosa Lodge, there is a restaurant on the property.
What is in the rooms at Ponderosa Lodge?
Rooms at Ponderosa Lodge include heating, free Wi-Fi, hot tub, sofa beds, sleeper sofa and two queens.
Does Ponderosa Lodge have a pool or spa?
Yes — Ponderosa Lodge offers a pool.
Where is Ponderosa Lodge?
Ponderosa Lodge is in Estes Park, Colorado. The Map page shows the exact spot.
What is the cancellation policy at Ponderosa Lodge?
It depends on the rate you choose: some rates can be cancelled free of charge within the stated window and discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.
What are the hours at Ponderosa Lodge?
At Ponderosa Lodge: front desk: 8 am-6 pm daily; hot tub hours: open 24 hours.
What fees should I know about at Ponderosa Lodge?
Ponderosa Lodge lists these charges: extra person fee: $10 per person; extra person fee: $10 per person per night (also listed); extra person fee: $20 per person per night (also listed); smoking fine: $500; deposit: 25%; cancellation penalty: 100%.
What should I know before I book at Ponderosa Lodge?
At Ponderosa Lodge: free parking; Free Wi-Fi; deposit refundable; free cancellation until: 7 days before arrival; cash accepted: no; children stay free: 11 and under; smoking allowed: no.
How far is Ponderosa Lodge from the airport?
From Ponderosa Lodge, Rocky Mountain Metropolitan Airport is about 40 miles away and the nearest major airport, Denver International Airport, is about 59 miles away.
Is there public transportation near Ponderosa Lodge?
Yes — the nearest public transit stop is about 170 yards from Ponderosa Lodge.
What time zone is Ponderosa Lodge in?
Ponderosa Lodge is on Mountain time — check-in and check-out times on this page are local times.
Can I see photos of Ponderosa Lodge?
Yes — the Gallery page has 170 photographs of Ponderosa Lodge, and the Rooms, Dining and Amenities pages show the photos that belong to each.
How will I know my reservation at Ponderosa Lodge is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 3:00 PM
- Check-out by: 11:00 AM
- Front desk: 8 am-6 pm daily
- Hot tub hours: open 24 hours
Fees
- Extra person fee: $10 per person
- Extra person fee: $10 per person per night (also listed)
- Extra person fee: $20 per person per night (also listed)
- Smoking fine: $500
- Deposit: 25%
- Cancellation penalty: 100%
Policies & good to know
- Free parking: yes
- Free Wi-Fi: yes
- Deposit refundable: yes
- Free cancellation until: 7 days before arrival
- Cash accepted: no
- Children stay free: 11 and under
- Smoking allowed: no
- Cancellation Free Window
- Cancellation Strict
- Non Refundable
Reserve your stay
Choose your dates and confirm your stay at Ponderosa Lodge at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.