FAQs & policies
Answers to the questions our guests ask most about Pines and Palms Resort.
How do I reserve a room at Pines and Palms Resort?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at Pines and Palms Resort?
At Pines and Palms Resort, check-in begins at 4:00 PM and check-out is by 11:00 AM.
Is Pines and Palms Resort pet friendly?
Pines and Palms Resort does not accept pets.
Is parking available at Pines and Palms Resort?
Yes — Pines and Palms Resort offers free parking for guests.
Does Pines and Palms Resort have Wi-Fi?
Yes — free Wi-Fi is available in the rooms and public areas at Pines and Palms Resort.
Is breakfast included, and is there a restaurant at Pines and Palms Resort?
At Pines and Palms Resort, there is a restaurant on the property and there is a bar.
What is in the rooms at Pines and Palms Resort?
Rooms at Pines and Palms Resort include pool, cottage, concierge service, kitchenette, bungalow and sofa beds.
Does Pines and Palms Resort have a pool or spa?
Yes — Pines and Palms Resort offers a pool and spa yoga classes.
Is Pines and Palms Resort a good fit for families?
Yes — Pines and Palms Resort is family friendly, with babysitting service.
Is Pines and Palms Resort wheelchair accessible?
Accessible features at Pines and Palms Resort include ADA compliant and wheelchair accessible. If this is essential to your stay, please confirm it with us before you reserve.
Where is Pines and Palms Resort?
Pines and Palms Resort is in Islamorada, Florida. The Map page shows the exact spot.
What is there to do around Pines and Palms Resort?
Guests at Pines and Palms Resort can enjoy surfing and beach chairs.
Can I hold a meeting or wedding at Pines and Palms Resort?
Yes — Pines and Palms Resort offers business center.
What are the hours at Pines and Palms Resort?
At Pines and Palms Resort: cafe / market (Grab n Go): 8 am-8 pm daily.
What fees should I know about at Pines and Palms Resort?
Pines and Palms Resort lists these charges: late check-out fee: $50; resort / amenity fee: $49.
What should I know before I book at Pines and Palms Resort?
At Pines and Palms Resort: late check-out offered; free parking; Free Wi-Fi; minimum check-in age: 21; smoking allowed: no; housekeeping: daily.
How far is Pines and Palms Resort from the airport?
From Pines and Palms Resort, Miami International Airport is about 66 miles away.
What time zone is Pines and Palms Resort in?
Pines and Palms Resort is on Eastern time — check-in and check-out times on this page are local times.
Can I see photos of Pines and Palms Resort?
Yes — the Gallery page has 111 photographs of Pines and Palms Resort, and the Rooms, Dining and Amenities pages show the photos that belong to each.
How will I know my reservation at Pines and Palms Resort is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 4:00 PM
- Check-out by: 11:00 AM
- Cafe / market (Grab n Go): 8 am-8 pm daily
Fees
- Late check-out fee: $50
- Resort / amenity fee: $49
Policies & good to know
- Late check-out offered: yes
- Free parking: yes
- Free Wi-Fi: yes
- Minimum check-in age: 21
- Smoking allowed: no
- Housekeeping: daily
- No Pets Property
Reserve your stay
Choose your dates and confirm your stay at Pines and Palms Resort at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.