FAQs & policies

Answers to the questions our guests ask most about Phoenix Park Hotel.
How do I reserve a room at Phoenix Park Hotel?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at Phoenix Park Hotel?
At Phoenix Park Hotel, check-in begins at 3:00 PM and check-out is by 11:00 AM.
Is parking available at Phoenix Park Hotel?
Yes — parking is available at Phoenix Park Hotel.
Does Phoenix Park Hotel have Wi-Fi?
Yes — free Wi-Fi is available at Phoenix Park Hotel.
Is breakfast included, and is there a restaurant at Phoenix Park Hotel?
At Phoenix Park Hotel, there is a restaurant on the property and there is a bar.
What is in the rooms at Phoenix Park Hotel?
Rooms at Phoenix Park Hotel include fireplace in room, penthouse, concierge service, fitness center, elevator and atm onsite.
Does Phoenix Park Hotel have a pool or spa?
Yes — Phoenix Park Hotel offers spa.
Is Phoenix Park Hotel a good fit for families?
Yes — Phoenix Park Hotel is family friendly.
Is Phoenix Park Hotel wheelchair accessible?
Accessible features at Phoenix Park Hotel include wheelchair accessible, service animals allowed, step free shower, ADA compliant and grab bars. If this is essential to your stay, please confirm it with us before you reserve.
Where is Phoenix Park Hotel?
Phoenix Park Hotel is in Washington, District Of Columbia. The Map page shows the exact spot.
Can I hold a meeting or wedding at Phoenix Park Hotel?
Yes — Phoenix Park Hotel offers business center, meeting av equipment, meeting ballroom and meeting room.
What is the cancellation policy at Phoenix Park Hotel?
It depends on the rate you choose: discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.
Is Phoenix Park Hotel smoke-free?
Yes — Phoenix Park Hotel is a smoke-free property.
What are the hours at Phoenix Park Hotel?
At Phoenix Park Hotel: front desk: open 24 hours; cafe / market (Powerscourt Living Room): open 24 hours; fitness center hours: open 24 hours; Coffee Lounge: open 24 hours.
What fees should I know about at Phoenix Park Hotel?
Phoenix Park Hotel lists these charges: resort / amenity fee: $32 per night; valet parking fee: $68 per night; taxes: 15.95%; incidental hold: $100 per night.
What should I know before I book at Phoenix Park Hotel?
At Phoenix Park Hotel: early check-in offered; late check-out offered; Free Wi-Fi; late cancellation charge: 1 night (booked directly through the Hotel); minimum check-in age: 18; Photo ID required at check-in; credit card required; cash accepted; smoking allowed: no; housekeeping: daily.
How far is Phoenix Park Hotel from the airport?
From Phoenix Park Hotel, Ronald Reagan Washington National Airport is about 3.5 miles away.
What time zone is Phoenix Park Hotel in?
Phoenix Park Hotel is on Eastern time — check-in and check-out times on this page are local times.
Can I see photos of Phoenix Park Hotel?
Yes — the Gallery page has 75 photographs of Phoenix Park Hotel, and the Rooms, Dining and Amenities pages show the photos that belong to each.
Can I arrive late at Phoenix Park Hotel?
Yes — the front desk at Phoenix Park Hotel is staffed 24 hours a day.
How will I know my reservation at Phoenix Park Hotel is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 3:00 PM
- Check-out by: 11:00 AM
- Front desk: open 24 hours
- Cafe / market (Powerscourt Living Room): open 24 hours
- Fitness center hours: open 24 hours
- Coffee Lounge: open 24 hours
Fees
- Resort / amenity fee: $32 per night
- Valet parking fee: $68 per night
- Taxes: 15.95%
- Incidental hold: $100 per night
Policies & good to know
- Early check-in offered: yes
- Late check-out offered: yes
- Free Wi-Fi: yes
- Late cancellation charge: 1 night (booked directly through the Hotel)
- Minimum check-in age: 18
- Photo ID required at check-in: yes
- Credit card required: yes
- Cash accepted: yes
- Smoking allowed: no
- Housekeeping: daily
- Cancellation Strict
- Non Refundable
Pets
- Pet Treats
Reserve your stay
Choose your dates and confirm your stay at Phoenix Park Hotel at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.