FAQs & policies

Answers to the questions our guests ask most about PACIFIC 19 Kona.
How do I reserve a room at PACIFIC 19 Kona?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at PACIFIC 19 Kona?
At PACIFIC 19 Kona, check-in begins at 4:00 PM and check-out is by 11:00 AM.
Is PACIFIC 19 Kona pet friendly?
Yes — dogs are welcome at PACIFIC 19 Kona; the pet fee is $35 per pet per night, a $50 refundable pet deposit is required, there is a 35 lb weight limit and up to 2 pets per room.
Is parking available at PACIFIC 19 Kona?
Yes — parking is available at PACIFIC 19 Kona for $25 per night.
Does PACIFIC 19 Kona have Wi-Fi?
Yes — free Wi-Fi is available in the rooms and public areas at PACIFIC 19 Kona.
Is breakfast included, and is there a restaurant at PACIFIC 19 Kona?
At PACIFIC 19 Kona, breakfast is included with your stay, there is a restaurant on the property and there is a bar.
What is in the rooms at PACIFIC 19 Kona?
Rooms at PACIFIC 19 Kona include pool, pool outdoor, kitchenette, elevator, air conditioning and king beds.
Does PACIFIC 19 Kona have a pool or spa?
Yes — PACIFIC 19 Kona offers a pool and spa yoga classes.
Is PACIFIC 19 Kona wheelchair accessible?
Accessible features at PACIFIC 19 Kona include wheelchair accessible, service animals allowed, braille signage, ADA compliant and grab bars.
Where is PACIFIC 19 Kona?
PACIFIC 19 Kona is in Kailua-Kona, Hawaii. The Map page shows the exact spot.
What is there to do around PACIFIC 19 Kona?
Guests at PACIFIC 19 Kona can enjoy beach chairs, beach umbrellas provided, horseback riding and scuba diving.
Can I hold a meeting or wedding at PACIFIC 19 Kona?
Yes — PACIFIC 19 Kona offers meeting room.
What is the cancellation policy at PACIFIC 19 Kona?
It depends on the rate you choose: discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.
What are the hours at PACIFIC 19 Kona?
At PACIFIC 19 Kona: pool hours: 9 am-9 pm daily; 8-9 am daily; cafe / market (Café at P19): 6:30 am-1 pm daily.
What fees should I know about at PACIFIC 19 Kona?
PACIFIC 19 Kona lists these charges: resort / amenity fee: $25 per night; parking fee: $25 per night; deposit: $100 per stay.
What should I know before I book at PACIFIC 19 Kona?
At PACIFIC 19 Kona: early check-in offered; late check-out offered; Free Wi-Fi; breakfast included; deposit refundable; smoking allowed: no; elevator.
How far is PACIFIC 19 Kona from the airport?
From PACIFIC 19 Kona, Ellison Onizuka Kona International Airport at Keāhole is about 7.5 miles away.
Is there a grocery store near PACIFIC 19 Kona?
Yes — the nearest grocery store is about 160 yards from PACIFIC 19 Kona.
Is there public transportation near PACIFIC 19 Kona?
Yes — the nearest public transit stop is about 0.3 miles from PACIFIC 19 Kona.
Is PACIFIC 19 Kona close to the water?
Yes — PACIFIC 19 Kona is within 1.9 miles of the coast.
What time zone is PACIFIC 19 Kona in?
PACIFIC 19 Kona is on Hawaii time — check-in and check-out times on this page are local times.
Can I see photos of PACIFIC 19 Kona?
Yes — the Gallery page has 338 photographs of PACIFIC 19 Kona, and the Rooms, Dining and Amenities pages show the photos that belong to each.
Can I arrive late at PACIFIC 19 Kona?
Yes — the front desk at PACIFIC 19 Kona is staffed 24 hours a day.
How will I know my reservation at PACIFIC 19 Kona is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 4:00 PM
- Check-out by: 11:00 AM
- Pool hours: 9 am-9 pm daily; 8-9 am daily
- Cafe / market (Café at P19): 6:30 am-1 pm daily
Fees
- Resort / amenity fee: $25 per night
- Parking fee: $25 per night
- Deposit: $100 per stay
Policies & good to know
- Early check-in offered: yes
- Late check-out offered: yes
- Free Wi-Fi: yes
- Breakfast included: yes
- Deposit refundable: yes
- Smoking allowed: no
- Elevator: yes
- Cancellation Strict
- Non Refundable
Pets
- Dog Friendly
- Pet Fee (per night): $35
- Pet Fee Per Pet
- Pet Deposit Refundable
- Pet Fee
- Pet Free Of Charge
Reserve your stay
Choose your dates and confirm your stay at PACIFIC 19 Kona at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.