FAQs & policies

Answers to the questions our guests ask most about Old Creek Lodge.
How do I reserve a room at Old Creek Lodge?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at Old Creek Lodge?
At Old Creek Lodge, check-in begins at 4:00 PM and check-out is by 11:00 AM.
Is parking available at Old Creek Lodge?
Yes — Old Creek Lodge offers free parking for guests.
Does Old Creek Lodge have Wi-Fi?
Yes — free Wi-Fi is available at Old Creek Lodge.
Is breakfast included, and is there a restaurant at Old Creek Lodge?
At Old Creek Lodge, a breakfast_type_continental breakfast is included with your stay and there is a bar.
What is in the rooms at Old Creek Lodge?
Rooms at Old Creek Lodge include pool, elevator, heating, free Wi-Fi, pool outdoor and sofa beds.
Does Old Creek Lodge have a pool or spa?
Yes — Old Creek Lodge offers a pool, spa and spa treatments.
Is Old Creek Lodge a good fit for families?
Yes — Old Creek Lodge is family friendly.
Where is Old Creek Lodge?
Old Creek Lodge is in Gatlinburg, Tennessee. The Map page shows the exact spot.
What is there to do around Old Creek Lodge?
Guests at Old Creek Lodge can enjoy hiking.
What is the cancellation policy at Old Creek Lodge?
It depends on the rate you choose: discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.
What are the hours at Old Creek Lodge?
At Old Creek Lodge: breakfast hours: 7-9 am daily; cafe / market (lobby): open 24 hours.
What should I know before I book at Old Creek Lodge?
At Old Creek Lodge: free parking; Free Wi-Fi; breakfast included.
How far is Old Creek Lodge from the airport?
From Old Creek Lodge, McGhee Tyson Airport is about 27 miles away.
Is there a grocery store near Old Creek Lodge?
Yes — the nearest grocery store is about 250 yards from Old Creek Lodge.
Is there public transportation near Old Creek Lodge?
Yes — the nearest public transit stop is about 260 ft from Old Creek Lodge.
What time zone is Old Creek Lodge in?
Old Creek Lodge is on Eastern time — check-in and check-out times on this page are local times.
Can I see photos of Old Creek Lodge?
Yes — the Gallery page has 4 photographs of Old Creek Lodge, and the Rooms, Dining and Amenities pages show the photos that belong to each.
Can I arrive late at Old Creek Lodge?
Yes — the front desk at Old Creek Lodge is staffed 24 hours a day.
How will I know my reservation at Old Creek Lodge is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 4:00 PM
- Check-out by: 11:00 AM
- Breakfast hours: 7-9 am daily
- Cafe / market (lobby): open 24 hours
Policies & good to know
- Free parking: yes
- Free Wi-Fi: yes
- Breakfast included: yes
- Cancellation Strict
- Non Refundable
Reserve your stay
Choose your dates and confirm your stay at Old Creek Lodge at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.