FAQs & policies

Answers to the questions our guests ask most about Napa Valley Hotel and Suites.
How do I reserve a room at Napa Valley Hotel and Suites?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at Napa Valley Hotel and Suites?
At Napa Valley Hotel and Suites, check-in begins at 3:00 PM and check-out is by 11 AM.
Is parking available at Napa Valley Hotel and Suites?
Yes — parking is available at Napa Valley Hotel and Suites, including accessible spaces.
Does Napa Valley Hotel and Suites have Wi-Fi?
Yes — free Wi-Fi is available at Napa Valley Hotel and Suites.
Is breakfast included, and is there a restaurant at Napa Valley Hotel and Suites?
At Napa Valley Hotel and Suites, breakfast is included with your stay, there is a restaurant on the property and there is a bar.
What is in the rooms at Napa Valley Hotel and Suites?
Rooms at Napa Valley Hotel and Suites include hot tub jacuzzi, pool, fitness center, concierge service, heating and two queens.
Does Napa Valley Hotel and Suites have a pool or spa?
Yes — Napa Valley Hotel and Suites offers a pool, spa and spa treatments.
Is Napa Valley Hotel and Suites a good fit for families?
Yes — Napa Valley Hotel and Suites is family friendly.
Is Napa Valley Hotel and Suites wheelchair accessible?
Accessible features at Napa Valley Hotel and Suites include wheelchair accessible, service animals allowed, ADA compliant, grab bars and braille signage. If this is essential to your stay, please confirm it with us before you reserve.
Where is Napa Valley Hotel and Suites?
Napa Valley Hotel and Suites is in Napa, California. The Map page shows the exact spot.
What is there to do around Napa Valley Hotel and Suites?
Guests at Napa Valley Hotel and Suites can enjoy hiking, ski shuttle service, art gallery and sailing.
Can I hold a meeting or wedding at Napa Valley Hotel and Suites?
Yes — Napa Valley Hotel and Suites offers business center and meeting room.
What is the cancellation policy at Napa Valley Hotel and Suites?
It depends on the rate you choose: some rates can be cancelled free of charge within the stated window, discounted rates may be non-refundable and a card or deposit may be required to hold the reservation. The exact terms for your dates are shown before you confirm.
What are the hours at Napa Valley Hotel and Suites?
At Napa Valley Hotel and Suites: latest check-in: 12:00 AM.
What fees should I know about at Napa Valley Hotel and Suites?
Napa Valley Hotel and Suites lists these charges: early check-in fee: $80; resort / amenity fee: $6 per night; smoking fine: $250; deposit: 100% (Bottle Rock weekend).
What should I know before I book at Napa Valley Hotel and Suites?
At Napa Valley Hotel and Suites: early check-in offered; late check-out offered; Free Wi-Fi; breakfast included; free cancellation until: 7 days before arrival; late cancellation charge: 1 night; minimum stay: 3 nights (Bottle Rock weekend); credit card required; smoking allowed: no; elevator; rooms reached by stairs only: no.
How far is Napa Valley Hotel and Suites from the airport?
From Napa Valley Hotel and Suites, Buchanan Field is about 25 miles away and the nearest major airport, Oakland San Francisco Bay Airport, is about 40 miles away.
Is there public transportation near Napa Valley Hotel and Suites?
Yes — the nearest public transit stop is about 0.3 miles from Napa Valley Hotel and Suites.
What time zone is Napa Valley Hotel and Suites in?
Napa Valley Hotel and Suites is on Pacific time — check-in and check-out times on this page are local times.
Can I see photos of Napa Valley Hotel and Suites?
Yes — the Gallery page has 53 photographs of Napa Valley Hotel and Suites, and the Rooms, Dining and Amenities pages show the photos that belong to each.
Can I arrive late at Napa Valley Hotel and Suites?
Yes — the front desk at Napa Valley Hotel and Suites is staffed 24 hours a day.
How will I know my reservation at Napa Valley Hotel and Suites is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 3:00 PM
- Latest check-in: 12:00 AM
- Check-out by: 11:00 AM
- Check Out 11 AM
Fees
- Early check-in fee: $80
- Resort / amenity fee: $6 per night
- Smoking fine: $250
- Deposit: 100% (Bottle Rock weekend)
Policies & good to know
- Early check-in offered: yes
- Late check-out offered: yes
- Free Wi-Fi: yes
- Breakfast included: yes
- Free cancellation until: 7 days before arrival
- Late cancellation charge: 1 night
- Minimum stay: 3 nights (Bottle Rock weekend)
- Credit card required: yes
- Smoking allowed: no
- Elevator: yes
- Rooms reached by stairs only: no
- Cancellation Free Window
- Deposit Required
- Cancellation Strict
- Non Refundable
Reserve your stay
Choose your dates and confirm your stay at Napa Valley Hotel and Suites at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.