FAQs & policies

Answers to the questions our guests ask most about Mountain Shadows Resort.
How do I reserve a room at Mountain Shadows Resort?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at Mountain Shadows Resort?
At Mountain Shadows Resort, check-in begins at 3:00 PM.
Is Mountain Shadows Resort pet friendly?
Yes — dogs are welcome at Mountain Shadows Resort; there is a pet fee of $25 and there is a dog park close by.
Is parking available at Mountain Shadows Resort?
Yes — Mountain Shadows Resort offers free parking for guests.
Does Mountain Shadows Resort have Wi-Fi?
Yes — free Wi-Fi is available at Mountain Shadows Resort.
Is breakfast included, and is there a restaurant at Mountain Shadows Resort?
At Mountain Shadows Resort, there is a restaurant on the property.
What is in the rooms at Mountain Shadows Resort?
Rooms at Mountain Shadows Resort include cabin, kitchenette, cottage, heating, free Wi-Fi and hot tub.
Is Mountain Shadows Resort a good fit for families?
Mountain Shadows Resort is an adults-only property.
Is Mountain Shadows Resort wheelchair accessible?
Accessible features at Mountain Shadows Resort include service animals allowed. If this is essential to your stay, please confirm it with us before you reserve.
Where is Mountain Shadows Resort?
Mountain Shadows Resort is in Estes Park, Colorado. The Map page shows the exact spot.
What is there to do around Mountain Shadows Resort?
Guests at Mountain Shadows Resort can enjoy fishing.
What is the cancellation policy at Mountain Shadows Resort?
It depends on the rate you choose: some rates can be cancelled free of charge within the stated window and discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.
What should I know before I book at Mountain Shadows Resort?
At Mountain Shadows Resort: free parking; Free Wi-Fi; adults-only property.
How far is Mountain Shadows Resort from the airport?
From Mountain Shadows Resort, Rocky Mountain Metropolitan Airport is about 38 miles away and the nearest major airport, Denver International Airport, is about 57 miles away.
Is there a grocery store near Mountain Shadows Resort?
Yes — the nearest grocery store is about 0.3 miles from Mountain Shadows Resort.
What time zone is Mountain Shadows Resort in?
Mountain Shadows Resort is on Mountain time — check-in and check-out times on this page are local times.
Can I see photos of Mountain Shadows Resort?
Yes — the Gallery page has 13 photographs of Mountain Shadows Resort, and the Rooms, Dining and Amenities pages show the photos that belong to each.
How will I know my reservation at Mountain Shadows Resort is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 3:00 PM
Policies & good to know
- Free parking: yes
- Free Wi-Fi: yes
- Adults-only property: yes
- Cancellation Free Window
- Cancellation Strict
- Non Refundable
Pets
- Dogs Welcome
- Pet Dog Park
- Pet Fee
- Pet Fee Amount: $25
Reserve your stay
Choose your dates and confirm your stay at Mountain Shadows Resort at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.