FAQs & policies

Answers to the questions our guests ask most about Mountain House Inn.
How do I reserve a room at Mountain House Inn?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at Mountain House Inn?
At Mountain House Inn, check-in begins at 3:00 PM and check-out is by 11:00 AM.
Is Mountain House Inn pet friendly?
Mountain House Inn does not accept pets.
Is parking available at Mountain House Inn?
Yes — Mountain House Inn offers free parking for guests.
Does Mountain House Inn have Wi-Fi?
Yes — free Wi-Fi is available at Mountain House Inn.
What is in the rooms at Mountain House Inn?
Rooms at Mountain House Inn include pool, heating, air conditioning, sofa beds, sleeper sofa and two queens.
Does Mountain House Inn have a pool or spa?
Yes — Mountain House Inn offers a pool.
Where is Mountain House Inn?
Mountain House Inn is in Gatlinburg, Tennessee. The Map page shows the exact spot.
What is there to do around Mountain House Inn?
Guests at Mountain House Inn can enjoy hiking and ski resort.
What is the cancellation policy at Mountain House Inn?
It depends on the rate you choose: discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.
What should I know before I book at Mountain House Inn?
At Mountain House Inn: early check-in offered; late check-out offered; free parking; Free Wi-Fi; smoking allowed: no; housekeeping: daily.
How far is Mountain House Inn from the airport?
From Mountain House Inn, McGhee Tyson Airport is about 28 miles away.
Is there a grocery store near Mountain House Inn?
Yes — the nearest grocery store is about 280 yards from Mountain House Inn.
Is there public transportation near Mountain House Inn?
Yes — the nearest public transit stop is about 120 ft from Mountain House Inn.
What time zone is Mountain House Inn in?
Mountain House Inn is on Eastern time — check-in and check-out times on this page are local times.
Can I see photos of Mountain House Inn?
Yes — the Gallery page has 18 photographs of Mountain House Inn, and the Rooms, Dining and Amenities pages show the photos that belong to each.
How will I know my reservation at Mountain House Inn is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 3:00 PM
- Check-out by: 11:00 AM
Policies & good to know
- Early check-in offered: yes
- Late check-out offered: yes
- Free parking: yes
- Free Wi-Fi: yes
- Smoking allowed: no
- Housekeeping: daily
- No Pets Property
- Cancellation Strict
- Non Refundable
Reserve your stay
Choose your dates and confirm your stay at Mountain House Inn at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.