FAQs & policies

Answers to the questions our guests ask most about Mount View Hotel & Spa.
How do I reserve a room at Mount View Hotel & Spa?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at Mount View Hotel & Spa?
At Mount View Hotel & Spa, check-in begins at 4:00 PM and check-out is by 11:00 AM.
Is parking available at Mount View Hotel & Spa?
Yes — parking is available at Mount View Hotel & Spa.
Does Mount View Hotel & Spa have Wi-Fi?
Yes — free Wi-Fi is available at Mount View Hotel & Spa.
Is breakfast included, and is there a restaurant at Mount View Hotel & Spa?
At Mount View Hotel & Spa, breakfast is included with your stay, there is a restaurant on the property and there is a bar with a happy hour.
What is in the rooms at Mount View Hotel & Spa?
Rooms at Mount View Hotel & Spa include pool, pool cabanas, pool outdoor, hot tub, cottage and concierge service.
Does Mount View Hotel & Spa have a pool or spa?
Yes — Mount View Hotel & Spa offers a pool, spa treatments, spa and spa massage reflexology.
Is Mount View Hotel & Spa wheelchair accessible?
Accessible features at Mount View Hotel & Spa include wheelchair accessible, grab bars, step free shower, ADA compliant and service animals allowed. If this is essential to your stay, please confirm it with us before you reserve.
Where is Mount View Hotel & Spa?
Mount View Hotel & Spa is in Calistoga, California. The Map page shows the exact spot.
What is there to do around Mount View Hotel & Spa?
Guests at Mount View Hotel & Spa can enjoy hiking and ski shuttle service.
Can I hold a meeting or wedding at Mount View Hotel & Spa?
Yes — Mount View Hotel & Spa offers business center, meeting room and event space.
What is the cancellation policy at Mount View Hotel & Spa?
It depends on the rate you choose: discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.
Is Mount View Hotel & Spa smoke-free?
Yes — Mount View Hotel & Spa is a smoke-free property.
What are the hours at Mount View Hotel & Spa?
At Mount View Hotel & Spa: brunch hours (Johnny's Restaurant and Bar): Sat, Sun 9 am-noon; bar hours (Robert's Tropical Table): Mon-Fri 3-10 pm; Sat, Sun 1-10 pm; 4-6 pm daily; 3-5 pm daily; spa hours: Mon-Thu 9 am-5 pm; Fri 9 am-8 pm; Sat 9 am-6 pm; Sun 9 am-4 pm.
What fees should I know about at Mount View Hotel & Spa?
Mount View Hotel & Spa lists these charges: crib fee: $10; smoking fine: $200 per night; incidental hold: $100 per stay; cancellation penalty: 50% (within 14 days of arrival); cancellation penalty: $25 per stay (14 days or more before arrival).
What should I know before I book at Mount View Hotel & Spa?
At Mount View Hotel & Spa: Free Wi-Fi; breakfast included; free cancellation until: 14 days before arrival; free cancellation until: 24 hours before arrival (without penalty and with a full refund); free cancellation until: 3 days before arrival (before arrival); Photo ID required at check-in; credit card required; cash accepted; smoking allowed: no.
How far is Mount View Hotel & Spa from the airport?
From Mount View Hotel & Spa, Charles M. Schulz Sonoma County Airport is about 14 miles away and the nearest major airport, Sacramento International Airport, is about 54 miles away.
What time zone is Mount View Hotel & Spa in?
Mount View Hotel & Spa is on Pacific time — check-in and check-out times on this page are local times.
Can I see photos of Mount View Hotel & Spa?
Yes — the Gallery page has 40 photographs of Mount View Hotel & Spa, and the Rooms, Dining and Amenities pages show the photos that belong to each.
How will I know my reservation at Mount View Hotel & Spa is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 4:00 PM
- Check-out by: 11:00 AM
- Brunch hours (Johnny's Restaurant and Bar): Sat, Sun 9 am-noon
- Bar hours (Robert's Tropical Table): Mon-Fri 3-10 pm; Sat, Sun 1-10 pm; 4-6 pm daily; 3-5 pm daily
- Spa hours: Mon-Thu 9 am-5 pm; Fri 9 am-8 pm; Sat 9 am-6 pm; Sun 9 am-4 pm
Fees
- Crib fee: $10
- Smoking fine: $200 per night
- Incidental hold: $100 per stay
- Cancellation penalty: 50% (within 14 days of arrival)
- Cancellation penalty: $25 per stay (14 days or more before arrival)
Policies & good to know
- Free Wi-Fi: yes
- Breakfast included: yes
- Free cancellation until: 14 days before arrival
- Free cancellation until: 24 hours before arrival (without penalty and with a full refund)
- Free cancellation until: 3 days before arrival (before arrival)
- Photo ID required at check-in: yes
- Credit card required: yes
- Cash accepted: yes
- Smoking allowed: no
- Breakfast Included
- Cancellation Strict
- Non Refundable
Reserve your stay
Choose your dates and confirm your stay at Mount View Hotel & Spa at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.