FAQs & policies

Answers to the questions our guests ask most about MCM Eleganté Hotel & Suites Lubbock.
How do I reserve a room at MCM Eleganté Hotel & Suites Lubbock?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at MCM Eleganté Hotel & Suites Lubbock?
At MCM Eleganté Hotel & Suites Lubbock, check-in begins at 4:00 PM and check-out is by 12:00 PM. Baggage storage is available if you arrive early or leave late.
Is MCM Eleganté Hotel & Suites Lubbock pet friendly?
Yes — dogs are welcome at MCM Eleganté Hotel & Suites Lubbock; there is a one-time pet fee of $50 per pet per stay and up to 2 pets per room.
Is parking available at MCM Eleganté Hotel & Suites Lubbock?
Yes — parking is available at MCM Eleganté Hotel & Suites Lubbock.
Does MCM Eleganté Hotel & Suites Lubbock have Wi-Fi?
Yes — free Wi-Fi is available in the rooms and public areas at MCM Eleganté Hotel & Suites Lubbock.
Is breakfast included, and is there a restaurant at MCM Eleganté Hotel & Suites Lubbock?
At MCM Eleganté Hotel & Suites Lubbock, a breakfast_type_continental breakfast is included with your stay, there is a restaurant on the property and there is a bar.
What is in the rooms at MCM Eleganté Hotel & Suites Lubbock?
Rooms at MCM Eleganté Hotel & Suites Lubbock include pool, fitness center, elevator, heating, pool indoor and sofa beds.
Does MCM Eleganté Hotel & Suites Lubbock have a pool or spa?
Yes — MCM Eleganté Hotel & Suites Lubbock offers a pool.
Is MCM Eleganté Hotel & Suites Lubbock wheelchair accessible?
Accessible features at MCM Eleganté Hotel & Suites Lubbock include braille signage and grab bars.
Where is MCM Eleganté Hotel & Suites Lubbock?
MCM Eleganté Hotel & Suites Lubbock is in Lubbock, Texas. The Map page shows the exact spot.
What is there to do around MCM Eleganté Hotel & Suites Lubbock?
Guests at MCM Eleganté Hotel & Suites Lubbock can enjoy ski shuttle service.
Can I hold a meeting or wedding at MCM Eleganté Hotel & Suites Lubbock?
Yes — MCM Eleganté Hotel & Suites Lubbock offers business center, meeting av equipment and meeting room.
What is the cancellation policy at MCM Eleganté Hotel & Suites Lubbock?
It depends on the rate you choose: discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.
What are the hours at MCM Eleganté Hotel & Suites Lubbock?
At MCM Eleganté Hotel & Suites Lubbock: pool hours: Mon-Fri noon-9 pm; Sat 9 am-9 pm; Sun 10 am-9 pm; breakfast hours (breakfast buffet): 6-10 am daily; restaurant hours (Rustler's): 6 am-2 pm daily; bar hours (Chill Zone): Mon-Thu 6-8 pm (Monday through Thursday); room service hours (In Room Dining): 10 am-2 pm daily; 5-9 pm daily; fitness center hours: open 24 hours.
What should I know before I book at MCM Eleganté Hotel & Suites Lubbock?
At MCM Eleganté Hotel & Suites Lubbock: early check-in offered; Free Wi-Fi; breakfast included; minimum check-in age: 18; Photo ID required at check-in; credit card required; smoking allowed: no.
How far is MCM Eleganté Hotel & Suites Lubbock from the airport?
From MCM Eleganté Hotel & Suites Lubbock, Lubbock Preston Smith International Airport is about 5.5 miles away and the nearest major airport, OKC Will Rogers World Airport, is about 273 miles away.
Is there a grocery store near MCM Eleganté Hotel & Suites Lubbock?
Yes — the nearest grocery store is about 120 yards from MCM Eleganté Hotel & Suites Lubbock.
Is there public transportation near MCM Eleganté Hotel & Suites Lubbock?
Yes — the nearest public transit stop is about 0.5 miles from MCM Eleganté Hotel & Suites Lubbock.
What time zone is MCM Eleganté Hotel & Suites Lubbock in?
MCM Eleganté Hotel & Suites Lubbock is on Central time — check-in and check-out times on this page are local times.
Can I see photos of MCM Eleganté Hotel & Suites Lubbock?
Yes — the Gallery page has 19 photographs of MCM Eleganté Hotel & Suites Lubbock, and the Rooms, Dining and Amenities pages show the photos that belong to each.
Can I arrive late at MCM Eleganté Hotel & Suites Lubbock?
Yes — the front desk at MCM Eleganté Hotel & Suites Lubbock is staffed 24 hours a day.
How will I know my reservation at MCM Eleganté Hotel & Suites Lubbock is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 4:00 PM
- Check-out by: 12:00 PM
- Pool hours: Mon-Fri noon-9 pm; Sat 9 am-9 pm; Sun 10 am-9 pm
- Breakfast hours (breakfast buffet): 6-10 am daily
- Restaurant hours (Rustler's): 6 am-2 pm daily
- Bar hours (Chill Zone): Mon-Thu 6-8 pm (Monday through Thursday)
- Room service hours (In Room Dining): 10 am-2 pm daily; 5-9 pm daily
- Fitness center hours: open 24 hours
Policies & good to know
- Early check-in offered: yes
- Free Wi-Fi: yes
- Breakfast included: yes
- Minimum check-in age: 18
- Photo ID required at check-in: yes
- Credit card required: yes
- Smoking allowed: no
- Cancellation Strict
- Non Refundable
- Baggage Storage Free
Pets
- Dogs Welcome
- Cats Welcome
- Pet Fee One Time: $50
- Pet Fee Per Pet
- Pet Fee Amount: $50
Reserve your stay
Choose your dates and confirm your stay at MCM Eleganté Hotel & Suites Lubbock at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.