FAQs & policies
Answers to the questions our guests ask most about Kona Reef Resort.
How do I reserve a room at Kona Reef Resort?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at Kona Reef Resort?
At Kona Reef Resort, check-in begins at 4:00 PM and check-out is by 10:00 AM.
Is parking available at Kona Reef Resort?
Yes — parking is available at Kona Reef Resort, including accessible spaces.
Does Kona Reef Resort have Wi-Fi?
Yes — free Wi-Fi is available at Kona Reef Resort.
Is breakfast included, and is there a restaurant at Kona Reef Resort?
At Kona Reef Resort, there is a bar.
What is in the rooms at Kona Reef Resort?
Rooms at Kona Reef Resort include pool, concierge service, elevator, hot tub, air conditioning and sofa beds.
Does Kona Reef Resort have a pool or spa?
Yes — Kona Reef Resort offers a pool, spa and spa treatments.
Is Kona Reef Resort wheelchair accessible?
Accessible features at Kona Reef Resort include service animals allowed. If this is essential to your stay, please confirm it with us before you reserve.
Where is Kona Reef Resort?
Kona Reef Resort is in Kailua-Kona, Hawaii. The Map page shows the exact spot.
What is there to do around Kona Reef Resort?
Guests at Kona Reef Resort can enjoy snorkeling, fishing, hiking and scuba diving.
What is the cancellation policy at Kona Reef Resort?
It depends on the rate you choose: some rates can be cancelled free of charge within the stated window and discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.
What fees should I know about at Kona Reef Resort?
Kona Reef Resort lists these charges: taxes: 18.712%; deposit: $100; cancellation penalty: $39.99.
What should I know before I book at Kona Reef Resort?
At Kona Reef Resort: Free Wi-Fi; free cancellation until: 3 days before arrival; minimum check-in age: 21; Photo ID required at check-in; credit card required; cash accepted.
How far is Kona Reef Resort from the airport?
From Kona Reef Resort, Ellison Onizuka Kona International Airport at Keāhole is about 8.5 miles away.
Is Kona Reef Resort close to the water?
Yes — Kona Reef Resort is within 1.9 miles of the coast.
What time zone is Kona Reef Resort in?
Kona Reef Resort is on Hawaii time — check-in and check-out times on this page are local times.
Can I see photos of Kona Reef Resort?
Yes — the Gallery page has 41 photographs of Kona Reef Resort, and the Rooms, Dining and Amenities pages show the photos that belong to each.
How will I know my reservation at Kona Reef Resort is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 4:00 PM
- Check-out by: 10:00 AM
Fees
- Taxes: 18.712%
- Deposit: $100
- Cancellation penalty: $39.99
Policies & good to know
- Free Wi-Fi: yes
- Free cancellation until: 3 days before arrival
- Minimum check-in age: 21
- Photo ID required at check-in: yes
- Credit card required: yes
- Cash accepted: yes
- Cancellation Free Window
- Cancellation 72H
- Cancellation Strict
- Non Refundable
- Quiet Hours
Reserve your stay
Choose your dates and confirm your stay at Kona Reef Resort at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.