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Hotel VIA · San Francisco, California

FAQs & policies

A modern hotel lobby with a high ceiling, chandelier, sofa, coffee tables, and a blue accent wall.

Answers to the questions our guests ask most about Hotel VIA.

How do I reserve a room at Hotel VIA?

Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.

What are the check-in and check-out times at Hotel VIA?

At Hotel VIA, check-in begins at 4:00 PM and check-out is by 11:00 AM.

Is parking available at Hotel VIA?

Yes — Hotel VIA offers free parking for guests, including accessible parking spaces.

Does Hotel VIA have Wi-Fi?

Yes — free Wi-Fi is available in the rooms and public areas at Hotel VIA.

Is breakfast included, and is there a restaurant at Hotel VIA?

At Hotel VIA, a breakfast_type_buffet breakfast is included with your stay, there is a restaurant on the property and there is a bar with a happy hour.

What is in the rooms at Hotel VIA?

Rooms at Hotel VIA include service, concierge service, fitness center, elevator, heating and valet parking.

Is Hotel VIA wheelchair accessible?

Accessible features at Hotel VIA include wheelchair accessible and service animals allowed. If this is essential to your stay, please confirm it with us before you reserve.

Where is Hotel VIA?

Hotel VIA is in San Francisco, California. The Map page shows the exact spot.

Can I hold a meeting or wedding at Hotel VIA?

Yes — Hotel VIA offers business center, meeting room, event space and event rooftop venue.

What is the cancellation policy at Hotel VIA?

It depends on the rate you choose: some rates can be cancelled free of charge within the stated window and discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.

What are the hours at Hotel VIA?

At Hotel VIA: cafe / market (front desk reception): 6:30-10:30 am daily; fitness center hours: open 24 hours.

What fees should I know about at Hotel VIA?

Hotel VIA lists these charges: valet parking fee: $75 per night (nightly); valet parking fee: $105 per night (oversized vehicles); valet parking fee: $95 per night (home Giants home games).

What should I know before I book at Hotel VIA?

At Hotel VIA: free parking; Free Wi-Fi; breakfast included; Photo ID required at check-in; credit card required.

How far is Hotel VIA from the airport?

From Hotel VIA, Oakland San Francisco Bay Airport is about 10 miles away.

Is there a grocery store near Hotel VIA?

Yes — the nearest grocery store is about 370 yards from Hotel VIA.

Is there public transportation near Hotel VIA?

Yes — the nearest public transit stop is about 200 ft from Hotel VIA.

Is Hotel VIA close to the water?

Yes — Hotel VIA is within 1.9 miles of the coast.

What time zone is Hotel VIA in?

Hotel VIA is on Pacific time — check-in and check-out times on this page are local times.

Can I see photos of Hotel VIA?

Yes — the Gallery page has 85 photographs of Hotel VIA, and the Rooms, Dining and Amenities pages show the photos that belong to each.

Can I arrive late at Hotel VIA?

Yes — the front desk at Hotel VIA is staffed 24 hours a day.

How will I know my reservation at Hotel VIA is confirmed?

Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.

Are the rates on this page the best available?

Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.

Policies at a glance

Hours, check-in & check-out
  • Check-in from: 4:00 PM
  • Check-out by: 11:00 AM
  • Cafe / market (front desk reception): 6:30-10:30 am daily
  • Fitness center hours: open 24 hours
Fees
  • Valet parking fee: $75 per night (nightly)
  • Valet parking fee: $105 per night (oversized vehicles)
  • Valet parking fee: $95 per night (home Giants home games)
Policies & good to know
  • Free parking: yes
  • Free Wi-Fi: yes
  • Breakfast included: yes
  • Photo ID required at check-in: yes
  • Credit card required: yes
  • Cancellation Free Window
  • Cancellation Strict
  • Non Refundable

Reserve your stay

Choose your dates and confirm your stay at Hotel VIA at the best available rate, with no booking fees.

Reserve your stay

Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.

Hotel VIABest available rate — no booking fees.
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