FAQs & policies

Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.

At Hotel Polaris, check-in begins at 4:00 PM and check-out is by 11:00 AM.

Yes — dogs are welcome at Hotel Polaris; the pet fee is $35 per night and up to 2 pets per room.

Yes — Hotel Polaris offers free parking for guests.

Yes — free Wi-Fi is available in the rooms and public areas at Hotel Polaris.

At Hotel Polaris, breakfast is included with your stay, there is a restaurant on the property and there is a bar with a happy hour.

Rooms at Hotel Polaris include pool, pool cabanas, pool outdoor, service, elevator and fitness center.

Yes — Hotel Polaris offers a pool, spa, spa yoga classes, spa treatments and spa full service.

Yes — Hotel Polaris is family friendly, with game room.

Hotel Polaris is in Colorado Springs, Colorado. The Map page shows the exact spot.

Guests at Hotel Polaris can enjoy hiking.

Yes — Hotel Polaris offers business center, meeting av equipment, meeting ballroom and meeting room.

It depends on the rate you choose: discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.

At Hotel Polaris: pool hours: 7 am-10 pm daily; brunch hours (Pamela's): 7 am-1:30 pm daily; dinner hours (Pamela's): Mon-Thu, Sun 5-9 pm; Fri, Sat 4-10 pm; restaurant hours (Doolies): Mon, Thu-Sun noon-7 pm; Tue-Thu 4-11 pm; Fri, Sat 4 pm-midnight; bar hours (Thunderbird Bar): Tue-Thu 4-11 pm; Fri, Sat 4 pm-midnight; Tue-Thu 11 am-9 pm; Mon, Fri-Sun 11 am-10 pm; Mon, Thu-Sun noon-7 pm; happy hour (The Aviator): Tue-Thu 4-5 pm; cafe / market (Lovie's Market): Fri-Sun 6 am-2 pm; Mon-Thu 6 am-noon; fitness center hours: open 24 hours; spa hours (Ascend Spa & Wellness): Mon-Thu, Sun 9 am-5 pm; Fri, Sat 9 am-6 pm; Dog Dayz at Doolies: Sun noon-3 pm.

Hotel Polaris lists these charges: parking fee: $35; valet parking fee: $35.

At Hotel Polaris: free parking; Free Wi-Fi; breakfast included; credit card required; cash accepted: no; children welcome from age: 12.

From Hotel Polaris, City of Colorado Springs Municipal Airport is about 17 miles away.

Hotel Polaris is on Mountain time — check-in and check-out times on this page are local times.

Yes — the Gallery page has 238 photographs of Hotel Polaris, and the Rooms, Dining and Amenities pages show the photos that belong to each.

Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.

Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.