FAQs & policies

Answers to the questions our guests ask most about Hotel Mai Downtown Long Beach.
How do I reserve a room at Hotel Mai Downtown Long Beach?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at Hotel Mai Downtown Long Beach?
At Hotel Mai Downtown Long Beach, check-in begins at 4:00 PM and check-out is by 11:00 AM.
Is parking available at Hotel Mai Downtown Long Beach?
Yes — parking is available at Hotel Mai Downtown Long Beach for $20 per night.
Does Hotel Mai Downtown Long Beach have Wi-Fi?
Yes — free Wi-Fi is available in the rooms and public areas at Hotel Mai Downtown Long Beach.
Is breakfast included, and is there a restaurant at Hotel Mai Downtown Long Beach?
At Hotel Mai Downtown Long Beach, there is a bar.
What is in the rooms at Hotel Mai Downtown Long Beach?
Rooms at Hotel Mai Downtown Long Beach include pool, sauna, fitness center, elevator, heating and deluxe.
Does Hotel Mai Downtown Long Beach have a pool or spa?
Yes — Hotel Mai Downtown Long Beach offers a pool, spa and spa steam room.
Is Hotel Mai Downtown Long Beach wheelchair accessible?
Accessible features at Hotel Mai Downtown Long Beach include wheelchair accessible, grab bars and step free shower.
Where is Hotel Mai Downtown Long Beach?
Hotel Mai Downtown Long Beach is in Long Beach, California. The Map page shows the exact spot.
What is there to do around Hotel Mai Downtown Long Beach?
Guests at Hotel Mai Downtown Long Beach can enjoy volleyball and fishing.
Can I hold a meeting or wedding at Hotel Mai Downtown Long Beach?
Yes — Hotel Mai Downtown Long Beach offers meeting av equipment and event space.
What is the cancellation policy at Hotel Mai Downtown Long Beach?
It depends on the rate you choose: some rates can be cancelled free of charge within the stated window, discounted rates may be non-refundable and a card or deposit may be required to hold the reservation. The exact terms for your dates are shown before you confirm.
Is Hotel Mai Downtown Long Beach smoke-free?
Yes — Hotel Mai Downtown Long Beach is a smoke-free property with quiet hours observed.
What are the hours at Hotel Mai Downtown Long Beach?
At Hotel Mai Downtown Long Beach: quiet hours: 10 pm-8 am daily.
What fees should I know about at Hotel Mai Downtown Long Beach?
Hotel Mai Downtown Long Beach lists these charges: parking fee: $20 per night; parking fee: $60 (Grand Prix Weekend); smoking fine: $350; deposit: $200 per stay; incidental hold: $200; cancellation penalty: 100%.
What should I know before I book at Hotel Mai Downtown Long Beach?
At Hotel Mai Downtown Long Beach: early check-in offered; late check-out offered; Free Wi-Fi; free cancellation until: 3 days before arrival; minimum check-in age: 18; Photo ID required at check-in; credit card required; cash accepted: no; debit cards accepted: no; children stay free: 10 and under; smoking allowed: no; housekeeping: on request.
How far is Hotel Mai Downtown Long Beach from the airport?
From Hotel Mai Downtown Long Beach, Long Beach International Airport is about 4 miles away.
Is there a grocery store near Hotel Mai Downtown Long Beach?
Yes — the nearest grocery store is about 0.3 miles from Hotel Mai Downtown Long Beach.
Is there public transportation near Hotel Mai Downtown Long Beach?
Yes — the nearest public transit stop is about 60 ft from Hotel Mai Downtown Long Beach.
Is Hotel Mai Downtown Long Beach close to the water?
Yes — Hotel Mai Downtown Long Beach is within 1.9 miles of the coast.
What time zone is Hotel Mai Downtown Long Beach in?
Hotel Mai Downtown Long Beach is on Pacific time — check-in and check-out times on this page are local times.
Can I see photos of Hotel Mai Downtown Long Beach?
Yes — the Gallery page has 129 photographs of Hotel Mai Downtown Long Beach, and the Rooms, Dining and Amenities pages show the photos that belong to each.
Can I arrive late at Hotel Mai Downtown Long Beach?
Yes — the front desk at Hotel Mai Downtown Long Beach is staffed 24 hours a day.
How will I know my reservation at Hotel Mai Downtown Long Beach is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 4:00 PM
- Check-out by: 11:00 AM
- Quiet hours: 10 pm-8 am daily
Fees
- Parking fee: $20 per night
- Parking fee: $60 (Grand Prix Weekend)
- Smoking fine: $350
- Deposit: $200 per stay
- Incidental hold: $200
- Cancellation penalty: 100%
Policies & good to know
- Early check-in offered: yes
- Late check-out offered: yes
- Free Wi-Fi: yes
- Free cancellation until: 3 days before arrival
- Minimum check-in age: 18
- Photo ID required at check-in: yes
- Credit card required: yes
- Cash accepted: no
- Debit cards accepted: no
- Children stay free: 10 and under
- Smoking allowed: no
- Housekeeping: on request
- Cancellation Free Window
- Cancellation 72H
- Cancellation Strict
- Non Refundable
- Pay Now
- Quiet Hours
- Id Required
Reserve your stay
Choose your dates and confirm your stay at Hotel Mai Downtown Long Beach at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.