FAQs & policies

Answers to the questions our guests ask most about Hotel Jackson.
How do I reserve a room at Hotel Jackson?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at Hotel Jackson?
At Hotel Jackson, check-in begins at 4:00 PM and check-out is by 11:00 AM.
Is Hotel Jackson pet friendly?
Yes — dogs are welcome at Hotel Jackson.
Is parking available at Hotel Jackson?
Yes — parking is available at Hotel Jackson.
Does Hotel Jackson have Wi-Fi?
Yes — free Wi-Fi is available at Hotel Jackson.
Is breakfast included, and is there a restaurant at Hotel Jackson?
At Hotel Jackson, there is a restaurant on the property and there is a bar.
What is in the rooms at Hotel Jackson?
Rooms at Hotel Jackson include two queens, king beds, queen beds, concierge service, elevator and free Wi-Fi.
Does Hotel Jackson have a pool or spa?
Yes — Hotel Jackson offers spa, spa treatments and spa facial hydrating.
Is Hotel Jackson a good fit for families?
Yes — Hotel Jackson is family friendly.
Is Hotel Jackson wheelchair accessible?
Accessible features at Hotel Jackson include service animals allowed and ADA compliant. If this is essential to your stay, please confirm it with us before you reserve.
Where is Hotel Jackson?
Hotel Jackson is in Jackson, Wyoming. The Map page shows the exact spot.
What is there to do around Hotel Jackson?
Guests at Hotel Jackson can enjoy ski storage heated and ski resort.
Can I hold a meeting or wedding at Hotel Jackson?
Yes — Hotel Jackson offers business center.
What are the hours at Hotel Jackson?
At Hotel Jackson: front desk: open 24 hours; breakfast hours (FIGS): 7-11 am daily; lunch hours (FIGS): 11:30 am-5 pm daily; dinner hours (FIGS): 5-9 pm daily; bar hours (FIGS): noon-10 pm daily; room service hours: 7 am-9 pm daily; spa hours: 9 am-6 pm daily; backcountry guide meeting: from 8:30 am daily.
What fees should I know about at Hotel Jackson?
Hotel Jackson lists these charges: service charge: 22%.
What should I know before I book at Hotel Jackson?
At Hotel Jackson: Free Wi-Fi; free cancellation until: 24 hours before arrival.
How far is Hotel Jackson from the airport?
From Hotel Jackson, Jackson Hole Airport is about 8.8 miles away and the nearest major airport, Salt Lake City International Airport, is about 196 miles away.
Is there a grocery store near Hotel Jackson?
Yes — the nearest grocery store is about 240 yards from Hotel Jackson.
Is there public transportation near Hotel Jackson?
Yes — the nearest public transit stop is about 220 yards from Hotel Jackson.
What time zone is Hotel Jackson in?
Hotel Jackson is on Mountain time — check-in and check-out times on this page are local times.
Can I see photos of Hotel Jackson?
Yes — the Gallery page has 168 photographs of Hotel Jackson, and the Rooms, Dining and Amenities pages show the photos that belong to each.
How will I know my reservation at Hotel Jackson is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 4:00 PM
- Check-out by: 11:00 AM
- Front desk: open 24 hours
- Breakfast hours (FIGS): 7-11 am daily
- Lunch hours (FIGS): 11:30 am-5 pm daily
- Dinner hours (FIGS): 5-9 pm daily
- Bar hours (FIGS): noon-10 pm daily
- Room service hours: 7 am-9 pm daily
- Spa hours: 9 am-6 pm daily
- backcountry guide meeting: from 8:30 am daily
Fees
- Service charge: 22%
Policies & good to know
- Free Wi-Fi: yes
- Free cancellation until: 24 hours before arrival
Pets
- Dogs Welcome
Reserve your stay
Choose your dates and confirm your stay at Hotel Jackson at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.