FAQs & policies

Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.

At Hotel Hugo, check-in begins at 3:00 PM and check-out is by 12:00 PM.

Yes — dogs are welcome at Hotel Hugo; there is a one-time pet fee of $50 per stay.

Yes — parking is available at Hotel Hugo.

Yes — free Wi-Fi is available at Hotel Hugo.

At Hotel Hugo, a breakfast_type_continental breakfast is included with your stay, there is a restaurant on the property and there is a bar with a happy hour.

Rooms at Hotel Hugo include service, loft, concierge service, fitness center, elevator and heating.

Yes — Hotel Hugo offers spa and spa treatments.

Yes — Hotel Hugo is family friendly, with babysitting service.

Accessible features at Hotel Hugo include wheelchair accessible and step free shower.

Hotel Hugo is in New York, New York. The Map page shows the exact spot.

Guests at Hotel Hugo can enjoy art gallery and ski shuttle service.

Yes — Hotel Hugo offers business center, meeting av equipment, meeting room and business center 24hr.

It depends on the rate you choose: discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.

Yes — Hotel Hugo is a smoke-free property with quiet hours observed.

At Hotel Hugo: late check-out until: 3:00 PM; brunch hours (Felix Roasting Co.): Sat, Sun 11 am-4 pm; restaurant hours (Felix Roasting Co.): 7 am-10 pm daily; bar hours (Bar Hugo Rooftop): Mon-Wed, Sun 5 pm-midnight; Thu-Sat 5 pm-2 am; happy hour (Felix Roasting Co.): 5-7 pm daily; Mon-Fri 5-7 pm; cafe / market (Felix Roasting Co. & Café): 7 am-10 pm daily; fitness center hours: open 24 hours; restaurant season (Azul on the Rooftop): Apr-Oct 31.

Hotel Hugo lists these charges: late check-out fee: $75; resort / amenity fee: $45 per night; rollaway bed fee: $50 per night; service charge: 20%.

At Hotel Hugo: early check-in offered; late check-out offered; Free Wi-Fi; breakfast included; free cancellation until: 24 hours before arrival.

From Hotel Hugo, LaGuardia Airport is about 8 miles away.

Yes — the nearest grocery store is about 220 ft from Hotel Hugo.

Yes — the nearest public transit stop is about 190 ft from Hotel Hugo.

Yes — Hotel Hugo is within 1.9 miles of the coast.

Hotel Hugo is on Eastern time — check-in and check-out times on this page are local times.

Yes — the Gallery page has 134 photographs of Hotel Hugo, and the Rooms, Dining and Amenities pages show the photos that belong to each.

Yes — the front desk at Hotel Hugo is staffed 24 hours a day.

Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.

Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.