FAQs & policies
Answers to the questions our guests ask most about Hotel Hacienda at Ontario Ranch.
How do I reserve a room at Hotel Hacienda at Ontario Ranch?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at Hotel Hacienda at Ontario Ranch?
At Hotel Hacienda at Ontario Ranch, check-in begins at 4:00 PM and check-out is by 11:00 AM.
Is parking available at Hotel Hacienda at Ontario Ranch?
Yes — Hotel Hacienda at Ontario Ranch offers free parking for guests.
Does Hotel Hacienda at Ontario Ranch have Wi-Fi?
Yes — free Wi-Fi is available at Hotel Hacienda at Ontario Ranch.
Is breakfast included, and is there a restaurant at Hotel Hacienda at Ontario Ranch?
At Hotel Hacienda at Ontario Ranch, there is a restaurant on the property and there is a bar.
What is in the rooms at Hotel Hacienda at Ontario Ranch?
Rooms at Hotel Hacienda at Ontario Ranch include pool, heating, suite junior, sofa beds, sleeper sofa and air conditioning.
Does Hotel Hacienda at Ontario Ranch have a pool or spa?
Yes — Hotel Hacienda at Ontario Ranch offers a pool and spa.
Is Hotel Hacienda at Ontario Ranch wheelchair accessible?
Accessible features at Hotel Hacienda at Ontario Ranch include wheelchair accessible, step free shower and grab bars.
Where is Hotel Hacienda at Ontario Ranch?
Hotel Hacienda at Ontario Ranch is in Ontario, California. The Map page shows the exact spot.
Can I hold a meeting or wedding at Hotel Hacienda at Ontario Ranch?
Yes — Hotel Hacienda at Ontario Ranch offers business center.
What is the cancellation policy at Hotel Hacienda at Ontario Ranch?
It depends on the rate you choose: discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.
Is Hotel Hacienda at Ontario Ranch smoke-free?
Yes — Hotel Hacienda at Ontario Ranch is a smoke-free property.
What are the hours at Hotel Hacienda at Ontario Ranch?
At Hotel Hacienda at Ontario Ranch: front desk: open 24 hours.
What should I know before I book at Hotel Hacienda at Ontario Ranch?
At Hotel Hacienda at Ontario Ranch: free parking; Free Wi-Fi; children stay free: 11 and under; smoking allowed: no; housekeeping: on request.
How far is Hotel Hacienda at Ontario Ranch from the airport?
From Hotel Hacienda at Ontario Ranch, Ontario International Airport is about 1.9 miles away.
Is there a grocery store near Hotel Hacienda at Ontario Ranch?
Yes — the nearest grocery store is about 130 yards from Hotel Hacienda at Ontario Ranch.
What time zone is Hotel Hacienda at Ontario Ranch in?
Hotel Hacienda at Ontario Ranch is on Pacific time — check-in and check-out times on this page are local times.
Can I see photos of Hotel Hacienda at Ontario Ranch?
Yes — the Gallery page has 159 photographs of Hotel Hacienda at Ontario Ranch, and the Rooms, Dining and Amenities pages show the photos that belong to each.
Can I arrive late at Hotel Hacienda at Ontario Ranch?
Yes — the front desk at Hotel Hacienda at Ontario Ranch is staffed 24 hours a day.
How will I know my reservation at Hotel Hacienda at Ontario Ranch is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 4:00 PM
- Check-out by: 11:00 AM
- Front desk: open 24 hours
Policies & good to know
- Free parking: yes
- Free Wi-Fi: yes
- Children stay free: 11 and under
- Smoking allowed: no
- Housekeeping: on request
- Cancellation Strict
- Non Refundable
Reserve your stay
Choose your dates and confirm your stay at Hotel Hacienda at Ontario Ranch at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.