FAQs & policies

Answers to the questions our guests ask most about Hotel Granduca.
How do I reserve a room at Hotel Granduca?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at Hotel Granduca?
At Hotel Granduca, check-in begins at 3:00 PM and check-out is by 12:00 PM. Baggage storage is available if you arrive early or leave late.
Is Hotel Granduca pet friendly?
Yes — dogs are welcome at Hotel Granduca; there is a one-time pet fee of $150 per pet per stay, there is a 100 lb weight limit and up to 2 pets per room.
Is parking available at Hotel Granduca?
Yes — Hotel Granduca offers free parking for guests, including accessible parking spaces.
Does Hotel Granduca have Wi-Fi?
Yes — Wi-Fi is available in the rooms and public areas at Hotel Granduca.
Is breakfast included, and is there a restaurant at Hotel Granduca?
At Hotel Granduca, there is a restaurant on the property and there is a bar with a happy hour.
What is in the rooms at Hotel Granduca?
Rooms at Hotel Granduca include pool, concierge service, pool cabanas, fitness center, heating and hot tub.
Does Hotel Granduca have a pool or spa?
Yes — Hotel Granduca offers a pool, spa and spa treatments.
Is Hotel Granduca a good fit for families?
Yes — Hotel Granduca is family friendly, with game room, kids menu and babysitting service.
Is Hotel Granduca wheelchair accessible?
Accessible features at Hotel Granduca include wheelchair accessible, braille signage, service animals allowed, grab bars and ADA compliant. If this is essential to your stay, please confirm it with us before you reserve.
Where is Hotel Granduca?
Hotel Granduca is in Houston, Texas. The Map page shows the exact spot.
What is there to do around Hotel Granduca?
Guests at Hotel Granduca can enjoy ski shuttle service.
Can I hold a meeting or wedding at Hotel Granduca?
Yes — Hotel Granduca offers business center, meeting room and business center 24hr.
What is the cancellation policy at Hotel Granduca?
It depends on the rate you choose: some rates can be cancelled free of charge within the stated window, discounted rates may be non-refundable and a card or deposit may be required to hold the reservation. The exact terms for your dates are shown before you confirm.
What are the hours at Hotel Granduca?
At Hotel Granduca: front desk: open 24 hours; pool hours: 8 am-10 pm daily; breakfast hours (Remi): 7-11 am daily; Sat 9:30-11:30 am; brunch hours (Remi): Sat, Sun 11 am-2 pm; restaurant hours (Autumnal Afternoon Tea): 11 am-10 pm daily; Fri-Sun noon-2 pm; bar hours (Bar Remi): 11 am-11 pm daily; happy hour (Bar Remi): Mon-Fri 4-6 pm; Mon-Fri 4-7 pm; cafe / market (market): open 24 hours; room service hours (In-Room Dining): Mon-Fri 7 am-9 pm; Sat, Sun 7 am-10 pm; 7 am-10 pm daily.
What fees should I know about at Hotel Granduca?
Hotel Granduca lists these charges: parking fee: $45; valet parking fee: $45 per night.
What should I know before I book at Hotel Granduca?
At Hotel Granduca: free parking; free cancellation until (Autumnal Afternoon Tea): 3 days before arrival; late cancellation charge: 1 night.
How far is Hotel Granduca from the airport?
From Hotel Granduca, William P. Hobby Airport is about 13 miles away.
Is there a grocery store near Hotel Granduca?
Yes — the nearest grocery store is about 0.6 miles from Hotel Granduca.
Is there public transportation near Hotel Granduca?
Yes — the nearest public transit stop is about 0.3 miles from Hotel Granduca.
What time zone is Hotel Granduca in?
Hotel Granduca is on Central time — check-in and check-out times on this page are local times.
Can I see photos of Hotel Granduca?
Yes — the Gallery page has 3 photographs of Hotel Granduca, and the Rooms, Dining and Amenities pages show the photos that belong to each.
Can I arrive late at Hotel Granduca?
Yes — the front desk at Hotel Granduca is staffed 24 hours a day.
How will I know my reservation at Hotel Granduca is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 3:00 PM
- Check-out by: 12:00 PM
- Front desk: open 24 hours
- Pool hours: 8 am-10 pm daily
- Breakfast hours (Remi): 7-11 am daily; Sat 9:30-11:30 am
- Brunch hours (Remi): Sat, Sun 11 am-2 pm
- Restaurant hours (Autumnal Afternoon Tea): 11 am-10 pm daily; Fri-Sun noon-2 pm
- Bar hours (Bar Remi): 11 am-11 pm daily
- Happy hour (Bar Remi): Mon-Fri 4-6 pm; Mon-Fri 4-7 pm
- Cafe / market (market): open 24 hours
- Room service hours (In-Room Dining): Mon-Fri 7 am-9 pm; Sat, Sun 7 am-10 pm; 7 am-10 pm daily
Fees
- Parking fee: $45
- Valet parking fee: $45 per night
Policies & good to know
- Free parking: yes
- Free cancellation until (Autumnal Afternoon Tea): 3 days before arrival
- Late cancellation charge: 1 night
- Cancellation Free Window
- Pet Deposit
- Valet Fee Amount: $45
- Pay Now
- Cancellation Strict
- Non Refundable
- Baggage Storage Free
Pets
- Dogs Welcome
- Pet Fee One Time: $150
- Pet Fee Per Pet
Reserve your stay
Choose your dates and confirm your stay at Hotel Granduca at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.