FAQs & policies

Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.

At Hotel Emma, check-in begins at 3:00 PM and check-out is by 12:00 PM.

Hotel Emma does not accept pets. Service animals are welcome.

Yes — parking is available at Hotel Emma.

Yes — free Wi-Fi is available in the rooms and public areas at Hotel Emma.

At Hotel Emma, a breakfast_type_buffet breakfast is included with your stay, there is a restaurant on the property and there is a bar.

Rooms at Hotel Emma include pool, pool outdoor, service, concierge service, heating and fitness center.

Yes — Hotel Emma offers a pool, spa treatments, spa and spa massage reflexology.

Yes — Hotel Emma is family friendly.

Accessible features at Hotel Emma include wheelchair accessible and service animals allowed. If this is essential to your stay, please confirm it with us before you reserve.

Hotel Emma is in San Antonio, Texas. The Map page shows the exact spot.

Yes — Hotel Emma offers business center, meeting room, meeting av equipment and event space.

It depends on the rate you choose: some rates can be cancelled free of charge within the stated window and discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.

At Hotel Emma: pool hours: 7 am-10 pm daily; bar hours (Poolside Provisions bar): 11 am-7 pm daily; 3-9 pm daily; room service hours: 6-11 am daily; spa hours: Mon-Fri 9 am-9 pm; Sat 7:30 am-9 pm; Sun 10 am-7 pm.

Hotel Emma lists these charges: valet parking fee: $50 per night; smoking fine: $500.

At Hotel Emma: Free Wi-Fi; breakfast included; free cancellation until: 3 days before arrival; late cancellation charge: 1 night; minimum check-in age: 21; cash accepted: no; smoking allowed: no.

From Hotel Emma, San Antonio International Airport is about 6.3 miles away.

Hotel Emma is on Central time — check-in and check-out times on this page are local times.

Yes — the Gallery page has 45 photographs of Hotel Emma, and the Rooms, Dining and Amenities pages show the photos that belong to each.

Yes — the front desk at Hotel Emma is staffed 24 hours a day.

Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.

Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.