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Hotel Ella · Austin, Texas

FAQs & policies

A man stands at a podium addressing an audience in a room with dark blue and white walls, chandeliers, and seating areas.

Answers to the questions our guests ask most about Hotel Ella.

How do I reserve a room at Hotel Ella?

Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.

What are the check-in and check-out times at Hotel Ella?

At Hotel Ella, check-in begins at 3:00 PM and check-out is by 12:00 PM.

Is Hotel Ella pet friendly?

Yes — dogs are welcome at Hotel Ella; there is a one-time pet fee of $50 per stay, up to 2 pets per room and pet beds and amenities are provided.

Is parking available at Hotel Ella?

Yes — parking is available at Hotel Ella for $6.

Does Hotel Ella have Wi-Fi?

Yes — free Wi-Fi is available at Hotel Ella.

Is breakfast included, and is there a restaurant at Hotel Ella?

At Hotel Ella, a breakfast_type_continental breakfast is included with your stay and there is a bar with a happy hour.

What is in the rooms at Hotel Ella?

Rooms at Hotel Ella include concierge service, fitness center, elevator, heating, valet service and gift shop.

Does Hotel Ella have a pool or spa?

Yes — Hotel Ella offers a pool and spa salt room.

Is Hotel Ella a good fit for families?

Yes — Hotel Ella is family friendly.

Is Hotel Ella wheelchair accessible?

Accessible features at Hotel Ella include wheelchair accessible, ADA compliant and service animals allowed. If this is essential to your stay, please confirm it with us before you reserve.

Where is Hotel Ella?

Hotel Ella is in Austin, Texas. The Map page shows the exact spot.

What is there to do around Hotel Ella?

Guests at Hotel Ella can enjoy beach chairs.

Can I hold a meeting or wedding at Hotel Ella?

Yes — Hotel Ella offers business center, meeting room and meeting ballroom.

What is the cancellation policy at Hotel Ella?

It depends on the rate you choose: some rates can be cancelled free of charge within the stated window, discounted rates may be non-refundable and a card or deposit may be required to hold the reservation. The exact terms for your dates are shown before you confirm.

What are the hours at Hotel Ella?

At Hotel Ella: breakfast hours: 7-11 am daily; lunch hours: 11 am-2 pm daily; dinner hours (Goodall’s Kitchen): Thu-Sat 5-10 pm; bar hours (The Parlor Bar): Mon-Thu 3-10 pm; Fri, Sat 3-11 pm; Sun 3-9 pm; happy hour (The Parlor Bar): Mon-Fri 3-6 pm.

What fees should I know about at Hotel Ella?

Hotel Ella lists these charges: parking fee: $6; valet parking fee: $50; extra person fee: $50 per person per night; smoking fine: $250.

What should I know before I book at Hotel Ella?

At Hotel Ella: early check-in offered; late check-out offered; Free Wi-Fi; breakfast included; free cancellation until: 3 days before arrival; minimum stay: 2 nights (most weekends); minimum stay: 3 nights (major holiday weekends and during peak season); minimum stay: 1 night (weeknights); minimum check-in age: 21; smoking allowed: no; housekeeping: daily.

How far is Hotel Ella from the airport?

From Hotel Ella, Austin Bergstrom International Airport is about 7.7 miles away.

Is there a grocery store near Hotel Ella?

Yes — the nearest grocery store is about 120 yards from Hotel Ella.

Is there public transportation near Hotel Ella?

Yes — the nearest public transit stop is about 280 yards from Hotel Ella.

What time zone is Hotel Ella in?

Hotel Ella is on Central time — check-in and check-out times on this page are local times.

Can I see photos of Hotel Ella?

Yes — the Gallery page has 61 photographs of Hotel Ella, and the Rooms, Dining and Amenities pages show the photos that belong to each.

How will I know my reservation at Hotel Ella is confirmed?

Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.

Are the rates on this page the best available?

Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.

Policies at a glance

Hours, check-in & check-out
  • Check-in from: 3:00 PM
  • Check-out by: 12:00 PM
  • Breakfast hours: 7-11 am daily
  • Lunch hours: 11 am-2 pm daily
  • Dinner hours (Goodall’s Kitchen): Thu-Sat 5-10 pm
  • Bar hours (The Parlor Bar): Mon-Thu 3-10 pm; Fri, Sat 3-11 pm; Sun 3-9 pm
  • Happy hour (The Parlor Bar): Mon-Fri 3-6 pm
Fees
  • Parking fee: $6
  • Valet parking fee: $50
  • Extra person fee: $50 per person per night
  • Smoking fine: $250
Policies & good to know
  • Early check-in offered: yes
  • Late check-out offered: yes
  • Free Wi-Fi: yes
  • Breakfast included: yes
  • Free cancellation until: 3 days before arrival
  • Minimum stay: 2 nights (most weekends)
  • Minimum stay: 3 nights (major holiday weekends and during peak season)
  • Minimum stay: 1 night (weeknights)
  • Minimum check-in age: 21
  • Smoking allowed: no
  • Housekeeping: daily
  • Pay Now
  • Cancellation 72H
  • Cancellation Strict
  • Non Refundable
Pets
  • Dogs Welcome
  • Pet Fee One Time: $50
  • Pet Amenities Provided

Reserve your stay

Choose your dates and confirm your stay at Hotel Ella at the best available rate, with no booking fees.

Reserve your stay

Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.

Hotel EllaBest available rate — no booking fees.
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