FAQs & policies
Answers to the questions our guests ask most about Hotel Cass.
How do I reserve a room at Hotel Cass?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at Hotel Cass?
At Hotel Cass, check-in begins at 3:00 PM and check-out is by 12:00 PM.
Is Hotel Cass pet friendly?
Yes — dogs are welcome at Hotel Cass.
Is parking available at Hotel Cass?
Yes — parking is available at Hotel Cass.
Does Hotel Cass have Wi-Fi?
Yes — free Wi-Fi is available at Hotel Cass.
Is breakfast included, and is there a restaurant at Hotel Cass?
At Hotel Cass, breakfast is included with your stay and there is a bar.
What is in the rooms at Hotel Cass?
Rooms at Hotel Cass include signature, fitness center, Wi-Fi high speed, heating, valet parking and service.
Is Hotel Cass wheelchair accessible?
Accessible features at Hotel Cass include grab bars and step free shower.
Where is Hotel Cass?
Hotel Cass is in Chicago, Illinois. The Map page shows the exact spot.
Can I hold a meeting or wedding at Hotel Cass?
Yes — Hotel Cass offers business center.
What are the hours at Hotel Cass?
At Hotel Cass: cafe / market (Lobby): open 24 hours; fitness center hours: open 24 hours.
What should I know before I book at Hotel Cass?
At Hotel Cass: Free Wi-Fi; breakfast included; smoking allowed: no.
How far is Hotel Cass from the airport?
From Hotel Cass, Chicago Midway International Airport is about 9.9 miles away.
Is there a grocery store near Hotel Cass?
Yes — the nearest grocery store is about 250 ft from Hotel Cass.
Is there public transportation near Hotel Cass?
Yes — the nearest public transit stop is about 210 ft from Hotel Cass.
Is Hotel Cass close to the water?
Yes — Hotel Cass is within 1.9 miles of the coast.
Can I see photos of Hotel Cass?
Yes — the Gallery page has 54 photographs of Hotel Cass, and the Rooms, Dining and Amenities pages show the photos that belong to each.
Can I arrive late at Hotel Cass?
Yes — the front desk at Hotel Cass is staffed 24 hours a day.
How will I know my reservation at Hotel Cass is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 3:00 PM
- Check-out by: 12:00 PM
- Cafe / market (Lobby): open 24 hours
- Fitness center hours: open 24 hours
Policies & good to know
- Free Wi-Fi: yes
- Breakfast included: yes
- Smoking allowed: no
Pets
- Dogs Welcome
Reserve your stay
Choose your dates and confirm your stay at Hotel Cass at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.