FAQs & policies

Answers to the questions our guests ask most about Hotel Albuquerque at Old Town.
How do I reserve a room at Hotel Albuquerque at Old Town?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at Hotel Albuquerque at Old Town?
At Hotel Albuquerque at Old Town, check-in begins at 4:00 PM and check-out is by 11:00 AM. Baggage storage is available if you arrive early or leave late.
Is Hotel Albuquerque at Old Town pet friendly?
Yes — dogs are welcome at Hotel Albuquerque at Old Town; there is a one-time pet fee of $75 per stay, each additional pet is $35 and there is a 60 lb weight limit.
Is parking available at Hotel Albuquerque at Old Town?
Yes — parking is available at Hotel Albuquerque at Old Town.
Does Hotel Albuquerque at Old Town have Wi-Fi?
Yes — free Wi-Fi is available at Hotel Albuquerque at Old Town.
Is breakfast included, and is there a restaurant at Hotel Albuquerque at Old Town?
At Hotel Albuquerque at Old Town, breakfast is included with your stay, there is a restaurant on the property and there is a bar with a happy hour.
What is in the rooms at Hotel Albuquerque at Old Town?
Rooms at Hotel Albuquerque at Old Town include pool, pool outdoor, hot tub, service, with balcony and concierge service.
Does Hotel Albuquerque at Old Town have a pool or spa?
Yes — Hotel Albuquerque at Old Town offers a pool and spa treatments.
Is Hotel Albuquerque at Old Town a good fit for families?
Yes — Hotel Albuquerque at Old Town is family friendly.
Is Hotel Albuquerque at Old Town wheelchair accessible?
Accessible features at Hotel Albuquerque at Old Town include wheelchair accessible, grab bars and step free shower.
Where is Hotel Albuquerque at Old Town?
Hotel Albuquerque at Old Town is in Albuquerque, New Mexico. The Map page shows the exact spot.
What is there to do around Hotel Albuquerque at Old Town?
Guests at Hotel Albuquerque at Old Town can enjoy beach chairs, ski shuttle service and hiking.
Can I hold a meeting or wedding at Hotel Albuquerque at Old Town?
Yes — Hotel Albuquerque at Old Town offers business center, meeting room, meeting ballroom and meeting av equipment.
What is the cancellation policy at Hotel Albuquerque at Old Town?
It depends on the rate you choose: discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.
What are the hours at Hotel Albuquerque at Old Town?
At Hotel Albuquerque at Old Town: pool hours: 11 am-8 pm daily; breakfast hours (Garduño's): 7-11 am daily; lunch hours (Garduño's): 11 am-4 pm daily; dinner hours (Garduño's): Mon-Thu 4-10 pm; Fri, Sat 4-10:30 pm; Sun 4-10 pm; happy hour (Garduño's): Mon-Thu, Sun 4-6 pm; room service hours: 7-11 am daily; 11 am-10:30 pm daily.
What fees should I know about at Hotel Albuquerque at Old Town?
Hotel Albuquerque at Old Town lists these charges: resort / amenity fee: $25; smoking fine: $200.
What should I know before I book at Hotel Albuquerque at Old Town?
At Hotel Albuquerque at Old Town: Free Wi-Fi; breakfast included; free cancellation until: 24 hours before arrival; minimum check-in age: 21; smoking allowed: no.
How far is Hotel Albuquerque at Old Town from the airport?
From Hotel Albuquerque at Old Town, Albuquerque International Sunport is about 5.4 miles away.
Is there a grocery store near Hotel Albuquerque at Old Town?
Yes — the nearest grocery store is about 380 yards from Hotel Albuquerque at Old Town.
Is there public transportation near Hotel Albuquerque at Old Town?
Yes — the nearest public transit stop is about 0.4 miles from Hotel Albuquerque at Old Town.
What time zone is Hotel Albuquerque at Old Town in?
Hotel Albuquerque at Old Town is on Mountain time — check-in and check-out times on this page are local times.
Can I see photos of Hotel Albuquerque at Old Town?
Yes — the Gallery page has 75 photographs of Hotel Albuquerque at Old Town, and the Rooms, Dining and Amenities pages show the photos that belong to each.
Can I arrive late at Hotel Albuquerque at Old Town?
Yes — the front desk at Hotel Albuquerque at Old Town is staffed 24 hours a day.
How will I know my reservation at Hotel Albuquerque at Old Town is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 4:00 PM
- Check-out by: 11:00 AM
- Pool hours: 11 am-8 pm daily
- Breakfast hours (Garduño's): 7-11 am daily
- Lunch hours (Garduño's): 11 am-4 pm daily
- Dinner hours (Garduño's): Mon-Thu 4-10 pm; Fri, Sat 4-10:30 pm; Sun 4-10 pm
- Happy hour (Garduño's): Mon-Thu, Sun 4-6 pm
- Room service hours: 7-11 am daily; 11 am-10:30 pm daily
Fees
- Resort / amenity fee: $25
- Smoking fine: $200
Policies & good to know
- Free Wi-Fi: yes
- Breakfast included: yes
- Free cancellation until: 24 hours before arrival
- Minimum check-in age: 21
- Smoking allowed: no
- Cancellation Strict
- Non Refundable
- Baggage Storage Free
Pets
- Dogs Welcome
- Dog Friendly
- Pet Fee
- Pet Fee One Time: $75
- Pet Fee Additional Pet: $35
Reserve your stay
Choose your dates and confirm your stay at Hotel Albuquerque at Old Town at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.