FAQs & policies

Answers to the questions our guests ask most about Heavenly Valley Lodge.
How do I reserve a room at Heavenly Valley Lodge?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at Heavenly Valley Lodge?
At Heavenly Valley Lodge, check-in begins at 3:00 PM and check-out is by 11:00 AM.
Is Heavenly Valley Lodge pet friendly?
Yes — dogs are welcome at Heavenly Valley Lodge; the pet fee is $35 per pet per night, there is a 30 lb weight limit and up to 2 pets per room.
Is parking available at Heavenly Valley Lodge?
Yes — Heavenly Valley Lodge offers free parking for guests.
Does Heavenly Valley Lodge have Wi-Fi?
Yes — free Wi-Fi is available at Heavenly Valley Lodge.
Is breakfast included, and is there a restaurant at Heavenly Valley Lodge?
At Heavenly Valley Lodge, there is a bar.
What is in the rooms at Heavenly Valley Lodge?
Rooms at Heavenly Valley Lodge include heating, kitchenette, pool loungers, type family, suite family and king beds.
Does Heavenly Valley Lodge have a pool or spa?
Yes — Heavenly Valley Lodge offers spa.
Where is Heavenly Valley Lodge?
Heavenly Valley Lodge is in South Lake Tahoe, California. The Map page shows the exact spot.
What is there to do around Heavenly Valley Lodge?
Guests at Heavenly Valley Lodge can enjoy ski resort, sailing and ski storage heated.
Can I hold a meeting or wedding at Heavenly Valley Lodge?
Yes — Heavenly Valley Lodge offers wedding ceremony.
What is the cancellation policy at Heavenly Valley Lodge?
It depends on the rate you choose: some rates can be cancelled free of charge within the stated window. The exact terms for your dates are shown before you confirm.
Is Heavenly Valley Lodge smoke-free?
Yes — Heavenly Valley Lodge is a smoke-free property.
What fees should I know about at Heavenly Valley Lodge?
Heavenly Valley Lodge lists these charges: smoking fine: $250.
What should I know before I book at Heavenly Valley Lodge?
At Heavenly Valley Lodge: free parking; Free Wi-Fi; free cancellation until: 3 days before arrival (standard season); free cancellation until: 7 days before arrival (Holiday season); cash accepted: no; most guests per room: 2 guests; smoking allowed: no.
How far is Heavenly Valley Lodge from the airport?
From Heavenly Valley Lodge, Truckee Tahoe Airport is about 28 miles away and the nearest major airport, Reno Tahoe International Airport, is about 40 miles away.
Is there a grocery store near Heavenly Valley Lodge?
Yes — the nearest grocery store is about 0.6 miles from Heavenly Valley Lodge.
Is there public transportation near Heavenly Valley Lodge?
Yes — the nearest public transit stop is about 260 yards from Heavenly Valley Lodge.
What time zone is Heavenly Valley Lodge in?
Heavenly Valley Lodge is on Pacific time — check-in and check-out times on this page are local times.
Can I see photos of Heavenly Valley Lodge?
Yes — the Gallery page has 19 photographs of Heavenly Valley Lodge, and the Rooms, Dining and Amenities pages show the photos that belong to each.
How will I know my reservation at Heavenly Valley Lodge is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 3:00 PM
- Check-out by: 11:00 AM
Fees
- Smoking fine: $250
Policies & good to know
- Free parking: yes
- Free Wi-Fi: yes
- Free cancellation until: 3 days before arrival (standard season)
- Free cancellation until: 7 days before arrival (Holiday season)
- Cash accepted: no
- Most guests per room: 2 guests
- Smoking allowed: no
- Cancellation 72H
Pets
- Dogs Welcome
- Dog Friendly
- Pet Fee (per night): $35
- Pet Fee Per Pet
Reserve your stay
Choose your dates and confirm your stay at Heavenly Valley Lodge at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.