FAQs & policies
Answers to the questions our guests ask most about Hancock House Louisville.
How do I reserve a room at Hancock House Louisville?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at Hancock House Louisville?
At Hancock House Louisville, check-in begins at 3:00 PM and check-out is by 11:00 AM.
Is Hancock House Louisville pet friendly?
Yes — dogs are welcome at Hancock House Louisville; there is a pet fee of $50 and there is a 75 lb weight limit.
Is parking available at Hancock House Louisville?
Yes — Hancock House Louisville offers free parking for guests.
Does Hancock House Louisville have Wi-Fi?
Yes — free Wi-Fi is available at Hancock House Louisville.
Is breakfast included, and is there a restaurant at Hancock House Louisville?
At Hancock House Louisville, breakfast is included with your stay and there is a bar.
What is in the rooms at Hancock House Louisville?
Rooms at Hancock House Louisville include service, sofa beds, sleeper sofa, signature, bunk beds and king beds.
Where is Hancock House Louisville?
Hancock House Louisville is in Louisville, Kentucky. The Map page shows the exact spot.
What is the cancellation policy at Hancock House Louisville?
It depends on the rate you choose: discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.
What are the hours at Hancock House Louisville?
At Hancock House Louisville: team availability: open 24 hours.
What should I know before I book at Hancock House Louisville?
At Hancock House Louisville: free parking; Free Wi-Fi; breakfast included.
How far is Hancock House Louisville from the airport?
From Hancock House Louisville, Louisville Muhammad Ali International Airport is about 5.7 miles away.
Is there a grocery store near Hancock House Louisville?
Yes — the nearest grocery store is about 0.4 miles from Hancock House Louisville.
Is there public transportation near Hancock House Louisville?
Yes — the nearest public transit stop is about 220 ft from Hancock House Louisville.
What time zone is Hancock House Louisville in?
Hancock House Louisville is on Eastern time — check-in and check-out times on this page are local times.
Can I see photos of Hancock House Louisville?
Yes — the Gallery page has 58 photographs of Hancock House Louisville, and the Rooms, Dining and Amenities pages show the photos that belong to each.
How will I know my reservation at Hancock House Louisville is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 3:00 PM
- Check-out by: 11:00 AM
- team availability: open 24 hours
Policies & good to know
- Free parking: yes
- Free Wi-Fi: yes
- Breakfast included: yes
- Cancellation Strict
- Non Refundable
Pets
- Dogs Welcome
- Pet Fee
- Pet Fee Amount: $50
Reserve your stay
Choose your dates and confirm your stay at Hancock House Louisville at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.