FAQs & policies

Answers to the questions our guests ask most about Halekulani Hotel.
How do I reserve a room at Halekulani Hotel?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at Halekulani Hotel?
At Halekulani Hotel, check-in begins at 3:00 PM and check-out is by 11:00 AM. Baggage storage is available if you arrive early or leave late.
Is Halekulani Hotel pet friendly?
Halekulani Hotel does not accept pets.
Is parking available at Halekulani Hotel?
Yes — Halekulani Hotel offers free parking for guests, including accessible parking spaces.
Does Halekulani Hotel have Wi-Fi?
Yes — free Wi-Fi is available at Halekulani Hotel.
Is breakfast included, and is there a restaurant at Halekulani Hotel?
At Halekulani Hotel, a breakfast_type_buffet breakfast is included with your stay, there is a restaurant on the property and there is a bar.
What is in the rooms at Halekulani Hotel?
Rooms at Halekulani Hotel include pool, pool outdoor, service, concierge service, fitness center and elevator.
Does Halekulani Hotel have a pool or spa?
Yes — Halekulani Hotel offers a pool, spa, spa treatments, spa steam room and fitness classes.
Is Halekulani Hotel a good fit for families?
Yes — Halekulani Hotel is family friendly, with babysitting service.
Is Halekulani Hotel wheelchair accessible?
Accessible features at Halekulani Hotel include wheelchair accessible, ADA compliant, grab bars, step free shower and braille signage.
Where is Halekulani Hotel?
Halekulani Hotel is in Honolulu, Hawaii. The Map page shows the exact spot.
What is there to do around Halekulani Hotel?
Guests at Halekulani Hotel can enjoy snorkeling, fishing, beach chairs and art gallery.
Can I hold a meeting or wedding at Halekulani Hotel?
Yes — Halekulani Hotel offers business center, meeting room, meeting ballroom and meeting av equipment.
What is the cancellation policy at Halekulani Hotel?
It depends on the rate you choose: discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.
What are the hours at Halekulani Hotel?
At Halekulani Hotel: breakfast hours (Orchids): Mon-Sat 7-10:30 am; brunch hours (Orchids): Sun 9 am-2 pm; Sun 9:30 am-1:30 pm; dinner hours (Orchids): 5:30-8:30 pm daily; Wed-Sun 5-9 pm; La Mer: dinner service: Tue-Sat 5:30-8:30 pm.
What fees should I know about at Halekulani Hotel?
Halekulani Hotel lists these charges: resort / amenity fee: $0; cancellation penalty (La Mer): $125 per person (within 72 hours of the reservation).
What should I know before I book at Halekulani Hotel?
At Halekulani Hotel: early check-in offered; late check-out offered; free parking; Free Wi-Fi; breakfast included; free cancellation until: 3 days before arrival; late cancellation charge: 1 night; minimum check-in age: 18; credit card required (La Mer); smoking allowed: no; housekeeping: twice a day.
How far is Halekulani Hotel from the airport?
From Halekulani Hotel, Daniel K. Inouye International Airport is about 6.6 miles away.
Is there a grocery store near Halekulani Hotel?
Yes — the nearest grocery store is about 110 yards from Halekulani Hotel.
Is there public transportation near Halekulani Hotel?
Yes — the nearest public transit stop is about 290 yards from Halekulani Hotel.
Is Halekulani Hotel close to the water?
Yes — Halekulani Hotel is within 1.9 miles of the coast.
What time zone is Halekulani Hotel in?
Halekulani Hotel is on Hawaii time — check-in and check-out times on this page are local times.
Can I see photos of Halekulani Hotel?
Yes — the Gallery page has 224 photographs of Halekulani Hotel, and the Rooms, Dining and Amenities pages show the photos that belong to each.
How will I know my reservation at Halekulani Hotel is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 3:00 PM
- Check-out by: 11:00 AM
- Breakfast hours (Orchids): Mon-Sat 7-10:30 am
- Brunch hours (Orchids): Sun 9 am-2 pm; Sun 9:30 am-1:30 pm
- Dinner hours (Orchids): 5:30-8:30 pm daily; Wed-Sun 5-9 pm
- La Mer: dinner service: Tue-Sat 5:30-8:30 pm
Fees
- Resort / amenity fee: $0
- Cancellation penalty (La Mer): $125 per person (within 72 hours of the reservation)
Policies & good to know
- Early check-in offered: yes
- Late check-out offered: yes
- Free parking: yes
- Free Wi-Fi: yes
- Breakfast included: yes
- Free cancellation until: 3 days before arrival
- Late cancellation charge: 1 night
- Minimum check-in age: 18
- Credit card required (La Mer): yes
- Smoking allowed: no
- Housekeeping: twice a day
- Breakfast Included
- No Pets Property
- Cancellation Strict
- Non Refundable
- Baggage Storage Free
Reserve your stay
Choose your dates and confirm your stay at Halekulani Hotel at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.