Skip to main content
Hale Koa Hotel · Honolulu, Hawaii

FAQs & policies

A beachfront resort with a pool, palm trees, and a sandy beach overlooking the ocean.

Answers to the questions our guests ask most about Hale Koa Hotel.

How do I reserve a room at Hale Koa Hotel?

Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.

What are the check-in and check-out times at Hale Koa Hotel?

At Hale Koa Hotel, check-in begins at 3:00 PM and check-out is by 11:00 AM.

Is Hale Koa Hotel pet friendly?

Hale Koa Hotel does not accept pets.

Is parking available at Hale Koa Hotel?

Yes — Hale Koa Hotel offers free parking for guests.

Does Hale Koa Hotel have Wi-Fi?

Yes — free Wi-Fi is available at Hale Koa Hotel.

Is breakfast included, and is there a restaurant at Hale Koa Hotel?

At Hale Koa Hotel, there is a restaurant on the property and there is a bar with a happy hour.

What is in the rooms at Hale Koa Hotel?

Rooms at Hale Koa Hotel include pool, hot tub, fitness center, atm onsite, with balcony and crib available.

Does Hale Koa Hotel have a pool or spa?

Yes — Hale Koa Hotel offers a pool, spa, spa steam room, spa treatments and spa facial hydrating.

Is Hale Koa Hotel a good fit for families?

Yes — Hale Koa Hotel is family friendly.

Where is Hale Koa Hotel?

Hale Koa Hotel is in Honolulu, Hawaii. The Map page shows the exact spot.

What is there to do around Hale Koa Hotel?

Guests at Hale Koa Hotel can enjoy pickleball, beach chairs and golf on site.

Can I hold a meeting or wedding at Hale Koa Hotel?

Yes — Hale Koa Hotel offers business center, meeting ballroom, meeting room and wedding ceremony.

What is the cancellation policy at Hale Koa Hotel?

It depends on the rate you choose: discounted rates may be non-refundable and a card or deposit may be required to hold the reservation. The exact terms for your dates are shown before you confirm.

What are the hours at Hale Koa Hotel?

At Hale Koa Hotel: pool hours: 8 am-8 pm daily; 8 am-6 pm daily; pool adults-only hours: 9 am-5 pm daily; lunch hours (Happy's Fast & Fresh): 11 am-2 pm daily; dinner hours (Happy's Fast & Fresh): 5-8:30 pm daily; restaurant hours (Happy's Fast & Fresh): 11 am-8:30 pm daily; happy hour (Bibas Courtyard Grill): 2-4:30 pm daily; slides: 8 am-6 pm daily.

What fees should I know about at Hale Koa Hotel?

Hale Koa Hotel lists these charges: extra person fee: $15 per person; extra person fee: $15 per person per night (also listed); smoking fine: $500; deposit: $700; deposit: $800 (2019-2020); deposit: $850 (2021).

What should I know before I book at Hale Koa Hotel?

At Hale Koa Hotel: late check-out offered; free parking; Free Wi-Fi; deposit refundable: no; deposit: 1 night; free cancellation until: 30 days before arrival; late cancellation charge: 1 night; minimum check-in age: 18; adults-only property; adults-only pool; children stay free: 17 and under; most guests per room: 4 guests; smoking allowed: no.

How far is Hale Koa Hotel from the airport?

From Hale Koa Hotel, Daniel K. Inouye International Airport is about 6.4 miles away.

Is Hale Koa Hotel close to the water?

Yes — Hale Koa Hotel is within 1.9 miles of the coast.

What time zone is Hale Koa Hotel in?

Hale Koa Hotel is on Hawaii time — check-in and check-out times on this page are local times.

Can I see photos of Hale Koa Hotel?

Yes — the Gallery page has 166 photographs of Hale Koa Hotel, and the Rooms, Dining and Amenities pages show the photos that belong to each.

How will I know my reservation at Hale Koa Hotel is confirmed?

Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.

Are the rates on this page the best available?

Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.

Policies at a glance

Hours, check-in & check-out
  • Check-in from: 3:00 PM
  • Check-out by: 11:00 AM
  • Pool hours: 8 am-8 pm daily; 8 am-6 pm daily
  • Pool adults-only hours: 9 am-5 pm daily
  • Lunch hours (Happy's Fast & Fresh): 11 am-2 pm daily
  • Dinner hours (Happy's Fast & Fresh): 5-8:30 pm daily
  • Restaurant hours (Happy's Fast & Fresh): 11 am-8:30 pm daily
  • Happy hour (Bibas Courtyard Grill): 2-4:30 pm daily
  • slides: 8 am-6 pm daily
Fees
  • Extra person fee: $15 per person
  • Extra person fee: $15 per person per night (also listed)
  • Smoking fine: $500
  • Deposit: $700
  • Deposit: $800 (2019-2020)
  • Deposit: $850 (2021)
Policies & good to know
  • Late check-out offered: yes
  • Free parking: yes
  • Free Wi-Fi: yes
  • Deposit refundable: no
  • Deposit: 1 night
  • Free cancellation until: 30 days before arrival
  • Late cancellation charge: 1 night
  • Minimum check-in age: 18
  • Adults-only property: yes
  • Adults-only pool: yes
  • Children stay free: 17 and under
  • Most guests per room: 4 guests
  • Smoking allowed: no
  • Cancellation Free Window: 720 hours
  • Cancellation Strict
  • Non Refundable
  • No Pets Property
  • Pay Now
  • Id Required

Reserve your stay

Choose your dates and confirm your stay at Hale Koa Hotel at the best available rate, with no booking fees.

Reserve your stay

Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.

Hale Koa HotelBest available rate — no booking fees.
Reserve