FAQs & policies
Answers to the questions our guests ask most about Hale Kai Hawaii Suites - Oceanfront Hilo Lodging.
How do I reserve a room at Hale Kai Hawaii Suites - Oceanfront Hilo Lodging?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at Hale Kai Hawaii Suites - Oceanfront Hilo Lodging?
At Hale Kai Hawaii Suites - Oceanfront Hilo Lodging, check-in begins at 4 PM and check-out is by 10:00 AM.
Is parking available at Hale Kai Hawaii Suites - Oceanfront Hilo Lodging?
Yes — Hale Kai Hawaii Suites - Oceanfront Hilo Lodging offers free parking for guests.
Does Hale Kai Hawaii Suites - Oceanfront Hilo Lodging have Wi-Fi?
Yes — free Wi-Fi is available at Hale Kai Hawaii Suites - Oceanfront Hilo Lodging.
What is in the rooms at Hale Kai Hawaii Suites - Oceanfront Hilo Lodging?
Rooms at Hale Kai Hawaii Suites - Oceanfront Hilo Lodging include free Wi-Fi, queen beds, pool, kitchenette, private bathroom and king beds.
Does Hale Kai Hawaii Suites - Oceanfront Hilo Lodging have a pool or spa?
Yes — Hale Kai Hawaii Suites - Oceanfront Hilo Lodging offers a pool.
Where is Hale Kai Hawaii Suites - Oceanfront Hilo Lodging?
Hale Kai Hawaii Suites - Oceanfront Hilo Lodging is in Hilo, Hawaii. The Map page shows the exact spot.
What is there to do around Hale Kai Hawaii Suites - Oceanfront Hilo Lodging?
Guests at Hale Kai Hawaii Suites - Oceanfront Hilo Lodging can enjoy surfing.
What are the hours at Hale Kai Hawaii Suites - Oceanfront Hilo Lodging?
At Hale Kai Hawaii Suites - Oceanfront Hilo Lodging: quiet hours: 9 pm-8 am daily.
What fees should I know about at Hale Kai Hawaii Suites - Oceanfront Hilo Lodging?
Hale Kai Hawaii Suites - Oceanfront Hilo Lodging lists these charges: deposit: 30%; cancellation penalty: 50%.
What should I know before I book at Hale Kai Hawaii Suites - Oceanfront Hilo Lodging?
At Hale Kai Hawaii Suites - Oceanfront Hilo Lodging: free parking; Free Wi-Fi; deposit refundable; free cancellation until: 15 days before arrival; minimum stay: 2 nights; minimum check-in age: 21; smoking allowed: no; rooms reached by stairs only.
How far is Hale Kai Hawaii Suites - Oceanfront Hilo Lodging from the airport?
From Hale Kai Hawaii Suites - Oceanfront Hilo Lodging, Hilo International Airport is about 3.9 miles away and the nearest major airport, Ellison Onizuka Kona International Airport at Keāhole, is about 62 miles away.
Is Hale Kai Hawaii Suites - Oceanfront Hilo Lodging close to the water?
Yes — Hale Kai Hawaii Suites - Oceanfront Hilo Lodging is within 1.9 miles of the coast.
What time zone is Hale Kai Hawaii Suites - Oceanfront Hilo Lodging in?
Hale Kai Hawaii Suites - Oceanfront Hilo Lodging is on Hawaii time — check-in and check-out times on this page are local times.
Can I see photos of Hale Kai Hawaii Suites - Oceanfront Hilo Lodging?
Yes — the Gallery page has 77 photographs of Hale Kai Hawaii Suites - Oceanfront Hilo Lodging, and the Rooms, Dining and Amenities pages show the photos that belong to each.
How will I know my reservation at Hale Kai Hawaii Suites - Oceanfront Hilo Lodging is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 3:00 PM
- Check-out by: 10:00 AM
- Quiet hours: 9 pm-8 am daily
- Check In 4 PM
Fees
- Deposit: 30%
- Cancellation penalty: 50%
Policies & good to know
- Free parking: yes
- Free Wi-Fi: yes
- Deposit refundable: yes
- Free cancellation until: 15 days before arrival
- Minimum stay: 2 nights
- Minimum check-in age: 21
- Smoking allowed: no
- Rooms reached by stairs only: yes
- Quiet Hours
Reserve your stay
Choose your dates and confirm your stay at Hale Kai Hawaii Suites - Oceanfront Hilo Lodging at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.