FAQs & policies

Answers to the questions our guests ask most about Grand Canyon Railway & Hotel.
How do I reserve a room at Grand Canyon Railway & Hotel?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at Grand Canyon Railway & Hotel?
At Grand Canyon Railway & Hotel, check-in begins at 3:00 PM and check-out is by 11:00 AM. Baggage storage is available if you arrive early or leave late.
Is Grand Canyon Railway & Hotel pet friendly?
Yes — dogs are welcome at Grand Canyon Railway & Hotel.
Is parking available at Grand Canyon Railway & Hotel?
Yes — Grand Canyon Railway & Hotel offers free parking for guests.
Does Grand Canyon Railway & Hotel have Wi-Fi?
Yes — free Wi-Fi is available at Grand Canyon Railway & Hotel.
Is breakfast included, and is there a restaurant at Grand Canyon Railway & Hotel?
At Grand Canyon Railway & Hotel, a breakfast_type_buffet breakfast is included with your stay, there is a restaurant on the property and there is a bar.
What is in the rooms at Grand Canyon Railway & Hotel?
Rooms at Grand Canyon Railway & Hotel include gift shop, pool, fitness center, heating, sofa beds and sleeper sofa.
Does Grand Canyon Railway & Hotel have a pool or spa?
Yes — Grand Canyon Railway & Hotel offers a pool.
Is Grand Canyon Railway & Hotel a good fit for families?
Yes — Grand Canyon Railway & Hotel is family friendly, with game room.
Is Grand Canyon Railway & Hotel wheelchair accessible?
Accessible features at Grand Canyon Railway & Hotel include wheelchair accessible and ADA compliant.
Where is Grand Canyon Railway & Hotel?
Grand Canyon Railway & Hotel is in Williams, Arizona. The Map page shows the exact spot.
What is there to do around Grand Canyon Railway & Hotel?
Guests at Grand Canyon Railway & Hotel can enjoy fishing, hiking and ski resort.
Can I hold a meeting or wedding at Grand Canyon Railway & Hotel?
Yes — Grand Canyon Railway & Hotel offers business center, meeting room and event planning staff.
What is the cancellation policy at Grand Canyon Railway & Hotel?
It depends on the rate you choose: some rates can be cancelled free of charge within the stated window and discounted rates may be non-refundable. The exact terms for your dates are shown before you confirm.
What are the hours at Grand Canyon Railway & Hotel?
At Grand Canyon Railway & Hotel: front desk: open 24 hours; breakfast hours (Fred Harvey Restaurant): 6:30-10 am daily; dinner hours (Fred Harvey Restaurant): 3:30-9:30 pm daily; 4-9 pm daily; story time with Mrs. Claus: Polar Room: 4:30-9:30 pm daily; 3:30-9:30 pm daily; 7 am-8 pm daily; 7 am-7 pm daily.
What fees should I know about at Grand Canyon Railway & Hotel?
Grand Canyon Railway & Hotel lists these charges: deposit: 100%; cancellation penalty: 50% (less than 14 days before check-in).
What should I know before I book at Grand Canyon Railway & Hotel?
At Grand Canyon Railway & Hotel: free parking; Free Wi-Fi; breakfast included; free cancellation until: 14 days before arrival; minimum check-in age: 16; credit card required; adults-only property; children stay free: 15 and under; smoking allowed: no.
How far is Grand Canyon Railway & Hotel from the airport?
From Grand Canyon Railway & Hotel, Flagstaff Pulliam Airport is about 30 miles away and the nearest major airport, Phoenix Sky Harbor International Airport, is about 126 miles away.
Is there a grocery store near Grand Canyon Railway & Hotel?
Yes — the nearest grocery store is about 290 yards from Grand Canyon Railway & Hotel.
Is there public transportation near Grand Canyon Railway & Hotel?
Yes — the nearest public transit stop is about 100 yards from Grand Canyon Railway & Hotel.
What time zone is Grand Canyon Railway & Hotel in?
Grand Canyon Railway & Hotel is on Mountain (Arizona does not observe daylight saving) time — check-in and check-out times on this page are local times.
Can I see photos of Grand Canyon Railway & Hotel?
Yes — the Gallery page has 191 photographs of Grand Canyon Railway & Hotel, and the Rooms, Dining and Amenities pages show the photos that belong to each.
Can I arrive late at Grand Canyon Railway & Hotel?
Yes — the front desk at Grand Canyon Railway & Hotel is staffed 24 hours a day.
How will I know my reservation at Grand Canyon Railway & Hotel is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 3:00 PM
- Check-out by: 11:00 AM
- Front desk: open 24 hours
- Breakfast hours (Fred Harvey Restaurant): 6:30-10 am daily
- Dinner hours (Fred Harvey Restaurant): 3:30-9:30 pm daily; 4-9 pm daily
- story time with Mrs. Claus: Polar Room: 4:30-9:30 pm daily; 3:30-9:30 pm daily; 7 am-8 pm daily; 7 am-7 pm daily
Fees
- Deposit: 100%
- Cancellation penalty: 50% (less than 14 days before check-in)
Policies & good to know
- Free parking: yes
- Free Wi-Fi: yes
- Breakfast included: yes
- Free cancellation until: 14 days before arrival
- Minimum check-in age: 16
- Credit card required: yes
- Adults-only property: yes
- Children stay free: 15 and under
- Smoking allowed: no
- Cancellation Strict
- Non Refundable
- Cancellation 72H
- Baggage Storage Free
Pets
- Cats Welcome
- Dogs Welcome
Reserve your stay
Choose your dates and confirm your stay at Grand Canyon Railway & Hotel at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.