FAQs & policies
Answers to the questions our guests ask most about Gatlinburg Town Square.
How do I reserve a room at Gatlinburg Town Square?
Choose your dates and guests in the reservation box and select Reserve your stay. You will see availability and the total price for your dates before anything is confirmed, at the best available rate with no booking fees.
What are the check-in and check-out times at Gatlinburg Town Square?
At Gatlinburg Town Square, check-in begins at 4:00 PM and check-out is by 10:00 AM.
Is parking available at Gatlinburg Town Square?
Yes — Gatlinburg Town Square offers free parking for guests.
Does Gatlinburg Town Square have Wi-Fi?
Yes — free Wi-Fi is available at Gatlinburg Town Square.
Is breakfast included, and is there a restaurant at Gatlinburg Town Square?
At Gatlinburg Town Square, there is a restaurant on the property and there is a bar.
What is in the rooms at Gatlinburg Town Square?
Rooms at Gatlinburg Town Square include cabin, concierge service, heating, fitness center, cabin log and sofa beds.
Does Gatlinburg Town Square have a pool or spa?
Yes — Gatlinburg Town Square offers a pool.
Is Gatlinburg Town Square a good fit for families?
Yes — Gatlinburg Town Square is family friendly, with game room.
Is Gatlinburg Town Square wheelchair accessible?
Accessible features at Gatlinburg Town Square include wheelchair accessible, grab bars, step free shower and ADA compliant.
Where is Gatlinburg Town Square?
Gatlinburg Town Square is in Gatlinburg, Tennessee. The Map page shows the exact spot.
Can I hold a meeting or wedding at Gatlinburg Town Square?
Yes — Gatlinburg Town Square offers business center.
What is the cancellation policy at Gatlinburg Town Square?
It depends on the rate you choose: some rates can be cancelled free of charge within the stated window. The exact terms for your dates are shown before you confirm.
Is Gatlinburg Town Square smoke-free?
Yes — Gatlinburg Town Square is a smoke-free property.
What should I know before I book at Gatlinburg Town Square?
At Gatlinburg Town Square: free parking; Free Wi-Fi; minimum check-in age: 21; smoking allowed: no.
How far is Gatlinburg Town Square from the airport?
From Gatlinburg Town Square, McGhee Tyson Airport is about 28 miles away.
What time zone is Gatlinburg Town Square in?
Gatlinburg Town Square is on Eastern time — check-in and check-out times on this page are local times.
Can I see photos of Gatlinburg Town Square?
Yes — the Gallery page has 101 photographs of Gatlinburg Town Square, and the Rooms, Dining and Amenities pages show the photos that belong to each.
Can I arrive late at Gatlinburg Town Square?
Yes — the front desk at Gatlinburg Town Square is staffed 24 hours a day.
How will I know my reservation at Gatlinburg Town Square is confirmed?
Once you complete your reservation, we send your confirmation to the email address you entered — keep it as your record. If you choose to connect the inbox that email arrives in, the confirmation is recognised automatically; that connection is read-only and can be removed at any time.
Are the rates on this page the best available?
Yes. Reserving directly gives you our best available rate for your dates with no booking fees, and the total price is shown before you confirm.
Policies at a glance
Hours, check-in & check-out
- Check-in from: 4:00 PM
- Check-out by: 10:00 AM
Policies & good to know
- Free parking: yes
- Free Wi-Fi: yes
- Minimum check-in age: 21
- Smoking allowed: no
- Cancellation Free Window
Reserve your stay
Choose your dates and confirm your stay at Gatlinburg Town Square at the best available rate, with no booking fees.
Rates shown are indicative and confirmed at checkout. Availability and total price for your dates are shown before you reserve.